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False positive

Dears,

      I have a strange problem that any mail send from only one internal specific mail address is reported as confirmed spam.
I have internal network with internal mail server with domain @something.com ,  and any mail sent by one specific mail aaa@something.com is reported as confirmed spam and this mail is quarantined by Astaro smtp proxy and when I release them they quarantined by Astaro pop3 proxy and I can not release them from mail manager.

please I need an explanation for this problem ASAP

Thanks,
Mostafa


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Parents
  •  if I have internal mail server and do not use any external mail server should I disable POP3 proxy?

    There's no reason to have the POP3 Proxy enabled for mail coming from an internal server protected by the SMTP Proxy.  I don't understand how you were able to configure this to cause mail to come from 0.0.0.0, but you definitely don't need that.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  •  if I have internal mail server and do not use any external mail server should I disable POP3 proxy?

    There's no reason to have the POP3 Proxy enabled for mail coming from an internal server protected by the SMTP Proxy.  I don't understand how you were able to configure this to cause mail to come from 0.0.0.0, but you definitely don't need that.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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