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False positive

most_ahdy
Dears,

      I have a strange problem that any mail send from only one internal specific mail address is reported as confirmed spam.
I have internal network with internal mail server with domain @something.com ,  and any mail sent by one specific mail aaa@something.com is reported as confirmed spam and this mail is quarantined by Astaro smtp proxy and when I release them they quarantined by Astaro pop3 proxy and I can not release them from mail manager.

please I need an explanation for this problem ASAP

Thanks,
Mostafa


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  • 0
    Mostafa, you should be able to view the emails in Mail Manager. After you've made any necessary responses to your boss, you can set things up to work correctly.  I'm on my iPhone at present, so I'll write about fixing your setup in a different post. 

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0
    Mostafa, you should be able to view the emails in Mail Manager. After you've made any necessary responses to your boss, you can set things up to work correctly.  I'm on my iPhone at present, so I'll write about fixing your setup in a different post. 

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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