How long should it take for an ASG to notify a sender that a message hasn't gone through to a recipient? With many messages, you might not care, but for some messages, it's very important.
A sender sends a message to a recipient. 30 hours later the Astaro notifies the sender that the recipient's mail server has not acknowledged, but that it will keep trying.
Why 30 hours before notification? Is this parameter adjustable? One or two hours ought to be enough.
Here is the message the sender received:
From: Mail Delivery System [mailto:Mailer-Daemon@firewall.[sender-company].com]
Sent: Tuesday, March 01, 2011 7:48 PM
To: [Sender of Msg]
Subject: firewall.[sender-company].com Warning: message 147DKG-0005tS-01 delayed 24 hours
This message was created automatically by the SMTP relay on firewall.[sender-company].com.
A message that you sent has not been delivered to all of its recipients after more than 24 hours on the queue on firewall.[sender-company].com.
The message identifier is: 147DKG-0005tS-01
The subject of the message is: Costs, Timeline, & Journal Entries
The date of the message is: Mon, 28 Feb 2011 14:52:23 -0800
The following address(es) have not yet been delivered:
recipient@[recipient-company].com
Delay reason: SMTP error from remote mail server after end of data:
host mx1.[recipient-company].com [x.x.x.x]: 451 qq temporary problem (#4.3.0)
No action is required on your part. Delivery attempts will continue for some time, and this warning may be repeated at intervals if the message remains undelivered. Eventually the mail delivery software will give up, and when that happens, the message will be returned to you.
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