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email rejected Address unknown

New setup, ASG 8.03, in front of an Exchange 2010. ASG was able to create user accounts from Active directory, AD tests for authentication pass. I can see the messages comping to ASG via SMTP Live logs, but the messages are bouncing back for "Address Unknown" I can't understand why. Any help would be appriciated


id="1003" severity="info" sys="SecureMail" sub="smtp" name="email rejected" srcip="192.84.16.27" from="VirtualOfficeVoiceMails@8x8.com" to="person@mydomain.com" size="1934602" reason="address_verification" extra="Address unknown"
2010:11:07-11:03:39 FW1 exim[28240]: 2010-11-07 11:03:39 H=mailman1-eqix-sjo.packet8.net (mailman1-eq.packet8.net) [192.84.16.27]:32837 F= rejected RCPT : Address unknown


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Parents
  • Is the IP of "Internal (Address)" correctly entered in Exchange as the smart host?  Does the Exchange server have he same IP as its default gateway?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Is the IP of "Internal (Address)" correctly entered in Exchange as the smart host?  Does the Exchange server have he same IP as its default gateway?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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