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[7.507] More spam than usual getting through?

Ifor Davies
Is anyone else having this trouble? For the past week, a lot more spam than usual seems to be getting through to our users. For example, some users who were receiving four or five spam emails a day are suddenly seeing fifty to a hundred a day.

Looking at the SMTP log in Mail Manager, I can see lots of emails being blocked with Rejected: RBL and Rejected: RDNS/HELO, and even some with Rejected: Spam (but not as many as normal, I suspect).

I'm trying to work out whether someone has recently discovered a new way of getting round the spam filter, or whether there's a problem with my Astaro box. So, is anyone else seeing this problem?

Ifor


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  • 0
    I don't think an Avira update should affect spam.  It would be interesting to know what the SMTP log says about one of the spams that usually is blocked.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0
    I don't think an Avira update should affect spam.  It would be interesting to know what the SMTP log says about one of the spams that usually is blocked.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
  • 0 in reply to BAlfson
    I'd start a support case with Astaro; it sounds like you have a commercial license.  I haven't seen this issue at any of my managed clients, and none of the others have called me (they normally do if there's an issue).

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0 in reply to BrucekConvergent
    i have the same problem but with 8.002 - we have a lot of spam since 1-2 weeks. the spam is coming trought our backup-mx and is forwarded without any detection. rbl is working fine but of course it does not affect if the mail is coming from our backup-mx.

    i already startet a support case to astaro and they are trying to find the problem....
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