Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 3 replies
  • Subscribers 1 subscriber
  • Views 3607 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SMTP Stop Responding

a7medem
I've ASG 220 the SMTP is Enabled but the problem sometimes it's not responding (HANGING)

i've to restart the ASG to working fine

is there any way to restart the SMTP Proxy without restart the appliance i mean from the SSH can I restart the SMTP service


This thread was automatically locked due to age.
  • 0
    You can restart the SMTP Proxy in WebAdmin; just Disable then Enable again.

    But, that shouldn't happen.  Can you see anything in the packet filter log or the Intrusion Prevention log?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0
    Hi Bob 

    I know that I can disable it from the web admin but still doesn't work.

    it is working only if i restart the appliance.

    it seems that the SMTP Proxy is damaged or corrupted
  • 0
    Have you tried flushing the DNS cache?

    In addition to checking the IPS and Packet Filter logs, check to see if something is in the SMTP log each time the hangup occurs.

    Also, please say/show exactly what you see when there's a hangup.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Cookie Information Banner