This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

False Positives Not Delivering

Hi,

I am having a problem with my POP e-mail spam filter. 

I have the POP3 Proxy enabled and the prefetch. In the past all I did was check the e-mail that was incorrectly flagged and select "False Positive" and it would be delivered.

Now, I do that and the message stays in quarantine. I then went to the bottom of the page, after I selected my messages, and chose "Release" but the messages don't seem to go anywhere, they're stuck.

How do I fix this issue? What is the process of delivering messages that are incorrectly flagged as spam?

Thanks,
Mike


This thread was automatically locked due to age.