This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

The spam filter daemon is unable to reach the database servers via HTTP

I'm getting the following message every hour - couldn't find a way to reslove.

The spam filter daemon is unable to reach the database servers via HTTP. Please make sure that the device is able to send HTTP (TCP port 80) requests to the Internet. You may have to allow such traffic on upstream devices.

Using Just a single device - no HA - Astaro Security Gateway Software 7.504
TIA for any advice.

This thread was automatically locked due to age.

0 BAlfson over 15 years ago

Does that correlate with the 'Pattern download/installation interval' on the 'Configuration' tab of 'Management >> Up2Date'? What relevant line(s) do you see in the 'Content Filter (HTTP)' 'Packet Filter' and 'Intrusion Prevention' logs?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
Cancel
Vote Up 0 Vote Down

Cancel
0 yasaf over 15 years ago

Pattern download/installation interval is 15 minutes.
I get this notification every 30-90 minutes.
Will update on the log results.
THANKS!
Cancel
Vote Up 0 Vote Down

Cancel
0 yasaf over 15 years ago

SO,
Either there is nothing in the logs, or I can't read them right.
Nothing I could find the that correlate with the download interval.

Changed update interval to 1 hour - now I get the notification every hour which correlates with the update interval.
However, FW and pattern version status shows as up-to-date.
TIA.
Cancel
Vote Up 0 Vote Down

Cancel
0 BAlfson over 15 years ago

If you have a commercial license, you should submit a trouble ticket to Astaro.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
Cancel
Vote Up 0 Vote Down

Cancel