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whitelist limit

gerg
Hi,

We're running 7.503 and sometimes we find that mail is rejected, especially when it comes from hotmail.  It's a big problem as many of our clients use hotmail!

While I work on diagnosing the issue I am considering exporting all of our clients email addresses and then importing them into the whitelist.

I was wondering if there is a limit to how many addresses can be added to the whitelist and if there is anything else I might need to consider?  We could be looking at 8000 email addresses!

Thanks in advance,

Greg


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  • 0
    Bob, are we talking about Mail Security -> Mail Manager -> SMTP log?
    If so I'm unable to go back as we only keep them for a week.

    I've attached a fresher example
    example2.txt

    In Mail Security -> Mail Manager -> SMTP log it says "Rejected: Spam (confirmed)"

    Thanks for all your help.  It's greatly appreciated.
    Cheers,
    Greg
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  • 0
    Bob, are we talking about Mail Security -> Mail Manager -> SMTP log?
    If so I'm unable to go back as we only keep them for a week.

    I've attached a fresher example
    example2.txt

    In Mail Security -> Mail Manager -> SMTP log it says "Rejected: Spam (confirmed)"

    Thanks for all your help.  It's greatly appreciated.
    Cheers,
    Greg
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