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whitelist limit

gerg
Hi,

We're running 7.503 and sometimes we find that mail is rejected, especially when it comes from hotmail.  It's a big problem as many of our clients use hotmail!

While I work on diagnosing the issue I am considering exporting all of our clients email addresses and then importing them into the whitelist.

I was wondering if there is a limit to how many addresses can be added to the whitelist and if there is anything else I might need to consider?  We could be looking at 8000 email addresses!

Thanks in advance,

Greg


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  • 0
    Bob,
    Ahhh .... I see!  I've attached a section of the log.  Hopefully everything you need is in there.
    example1.txt
    I think the problem could be...

    2010:03:04-09:29:12 astaro2 exim[30433]: 2010-03-04 09:29:12 1Nn7Ml-0007ur-29 id="1003" severity="info" sys="SecureMail" sub="smtp" name="email rejected" srcip="isp.mailserver.com" from="my_client20%40hotmail.com" to="me%40mydomain.co.uk%2C%20my_boss%40mydomain.co.uk" subject="FW%3A%20New%20temp%20-%20Steven%20-%20access%20to%20AO." queueid="1Nn7Ml-0007ur-29" size="5015" reason="as" extra="confirmed"

    2010:03:04-09:29:12 astaro2 exim[30433]: [1\34] 2010-03-04 09:29:12 1Nn7Ml-0007ur-29 H=isp.mailserver.com [isp.mailserver.com]:52285 F= rejected after DATA

    2010:03:04-09:29:12 astaro2 exim[30433]: 2010-03-04 09:29:12 1Nn7Ml-0007ur-29 SMTP connection from isp.mailserver.com [isp.mailserver.com]:52285 closed by DROP in ACL

    Cheers,

    Greg
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  • 0
    Bob,
    Ahhh .... I see!  I've attached a section of the log.  Hopefully everything you need is in there.
    example1.txt
    I think the problem could be...

    2010:03:04-09:29:12 astaro2 exim[30433]: 2010-03-04 09:29:12 1Nn7Ml-0007ur-29 id="1003" severity="info" sys="SecureMail" sub="smtp" name="email rejected" srcip="isp.mailserver.com" from="my_client20%40hotmail.com" to="me%40mydomain.co.uk%2C%20my_boss%40mydomain.co.uk" subject="FW%3A%20New%20temp%20-%20Steven%20-%20access%20to%20AO." queueid="1Nn7Ml-0007ur-29" size="5015" reason="as" extra="confirmed"

    2010:03:04-09:29:12 astaro2 exim[30433]: [1\34] 2010-03-04 09:29:12 1Nn7Ml-0007ur-29 H=isp.mailserver.com [isp.mailserver.com]:52285 F= rejected after DATA

    2010:03:04-09:29:12 astaro2 exim[30433]: 2010-03-04 09:29:12 1Nn7Ml-0007ur-29 SMTP connection from isp.mailserver.com [isp.mailserver.com]:52285 closed by DROP in ACL

    Cheers,

    Greg
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