We are running ASG v7.501 and lately we have been seeing a reduction in the amount of emails we have been getting. I thought it was just because things were getting slow but I looked at my mail charts and there are big gaps where no email has come through.
Today email has stopped. We can not send out and can not receive. I looked at mail manager and new SPAM messages are being recorded but new good messages are not. I have the SMTP proxy log on "live view" and I am seeing plenty of good emails reach the Astaro and then disappear.
We are running Exchange 2003 as our mail server and nothing has changed as far as I know.
Here is a copy of the log where a good email comes in and then gets lost...Thanks in advance!
2009:11:30-15:18:22 ASG exim[4656]: 2009-11-30 15:18:22 SMTP connection from [***.***.***.xx]:39483 (TCP/IP connection count = 8)
2009:11:30-15:18:22 ASG exim[13106]: 2009-11-30 15:18:22 H=(mail.senderdomain.com) [***.***.***.xx]:39483 Warning: senderdomain.com profile excludes greylisting: Skipping greylisting for this message
2009:11:30-15:18:22 ASG exim[13106]: 2009-11-30 15:18:22 [***.***.***.xx] F= R= Verifying recipient address with callout
2009:11:30-15:18:22 ASG exim[13106]: 2009-11-30 15:18:22 1NFFVe-0003PO-1Q malware acl condition: cssd: cssd returned 500 Internal Server Error
2009:11:30-15:18:22 ASG exim[13106]: 2009-11-30 15:18:22 1NFFVe-0003PO-1Q H=(mail.senderdomain.com) [***.***.***.xx]:39483 Warning: ACL "warn" statement skipped: condition test deferred
2009:11:30-15:18:22 ASG exim[13106]: 2009-11-30 15:18:22 1NFFVe-0003PO-1Q malware acl condition: cssd: cssd returned 500 Internal Server Error
2009:11:30-15:18:22 ASG exim[13106]: [1\20] 2009-11-30 15:18:22 1NFFVe-0003PO-1Q H=(mail.senderdomain.com) [***.***.***.xx]:39483 F= temporarily rejected after DATA
2009:11:30-15:18:22 ASG exim[13106]: [2\20] Envelope-from:
2009:11:30-15:18:22 ASG exim[13106]: [3\20] Envelope-to:
2009:11:30-15:18:22 ASG exim[13106]: [4\20] P Received: from [***.***.***.xx] (port=39483 helo=mail.senderdomain.com)
2009:11:30-15:18:22 ASG exim[13106]: [5\20] by ASG.mydomain.com with esmtps (TLSv1:AES256-SHA:256)
2009:11:30-15:18:22 ASG exim[13106]: [6\20] (Exim 4.69)
2009:11:30-15:18:22 ASG exim[13106]: [7\20] (envelope-from )
2009:11:30-15:18:22 ASG exim[13106]: [8\20] id 1NFFVe-0003PO-1Q
2009:11:30-15:18:22 ASG exim[13106]: [9\20] for orders@senderdomain.com; Mon, 30 Nov 2009 15:18:22 -0800
2009:11:30-15:18:22 ASG exim[13106]: [10\20] P Received: from [xx.xx.xx.xx] (port=36861 helo=senderdomain.com)
2009:11:30-15:18:22 ASG exim[13106]: [11\20] by mail.senderdomain.com with esmtp (Exim 4.69)
2009:11:30-15:18:22 ASG exim[13106]: [12\20] (envelope-from )
2009:11:30-15:18:22 ASG exim[13106]: [13\20] id 1NFF9f-0004iG-1D; Mon, 30 Nov 2009 23:55:39 +0100
2009:11:30-15:18:22 ASG exim[13106]: [14\20] T To: =?utf-8?B?Sm9uIE5lbHNvbg==?=
2009:11:30-15:18:22 ASG exim[13106]: [15\20] Subject: =?utf-8?B?V0xBTk1hbGw6IE5ldyBPcmRlciAjIDEwMDIwMTY0Mg==?=
2009:11:30-15:18:22 ASG exim[13106]: [16\20] F From: Sales
2009:11:30-15:18:22 ASG exim[13106]: [17\20] Date: Mon, 30 Nov 2009 22:57:01 +0000
2009:11:30-15:18:22 ASG exim[13106]: [18\20] Content-Type: text/html; charset="utf-8"
2009:11:30-15:18:22 ASG exim[13106]: [19\20] Content-Transfer-Encoding: quoted-printable
2009:11:30-15:18:22 ASG exim[13106]: [20/20] Content-Disposition: inline
2009:11:30-15:18:22 ASG exim[13106]: 2009-11-30 15:18:22 SMTP connection from (mail.senderdomain.com) [***.***.***.xx]:39483 closed by QUIT
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