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Bulk messages in smtp spool

bhangki
hello,

I have noticed that all the email are coming delayed.I found out that I have about 600.000+ mails waiting in my SMTP Spool,Including valid emails.
With that i tried to delete all mails older than 3 days in global cleanup action and return me an error of "Request failed five times in a row" meaning failed.

Can it be solve via ssh and delete this files? Where is  this folder? i only want to delete 3 days older because some of the waiting email is not spam,can someone there show me the steps to accomplish these.

Please help !!!!


Astario Version: Release 7.402
ASG425


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  • 0

    Hi,

    i am also facing same issue.i don't want to try restore factory settings.

    if someone know about the solution to stop the unwanted mails please let me know.first thing is this i am unable to delete all the emails from web admin its showing error.

    if i deleted from SSH again its coming like 20000 mail in 5  minutes only....

    waiting for solution.

    Thanks 

  • 0 in reply to Riteshsharma

    Hi and welcome to the UTM Community!

    Please insert a picture here of the 'Statistics Overview' in 'Email Protection >> Mail Manager'.

    Cheers - Bob

  • 0 in reply to BAlfson

    Hi,

    Greetings !!

    Thanks for replying on my issue. please find the below screenshot as you required.

    these emails are unnecessary i don't know from where its coming while its not connected to any network (Currently only one system connected for webadmin without internet).

  • 0 in reply to Riteshsharma

    Is pharma.ca your domain?  If not, it looks like you have a mis-configuration in your UTM's SMTP Proxy.  Why are the original spams accepted for delivery to your server?

    Cheers - Bob

  • 0 in reply to BAlfson

    Hello,

    it's not my domain.i checked again for configuration and it looking good. i am also surprised why original spams accepted for delivery.

    please see the below details and suggest what changes need to be done.

    Thanks

    IN SMTP

    SMTP Proxy status - ON

    Global – Simple mode

    Allowed host network – my local ip range only

     

    Ritesh

  • 0 in reply to Riteshsharma

    Ritesh, please insert a picture of the 'Routing' tab in 'Mail Security >> SMTP'.

    Cheers - Bob

    PS You're using a version that I don't think is still supported.  If the computer you're running on has 4GB of RAM, you should consider Up2Dating to 9.405.

  • 0 in reply to BAlfson

    Hello,

    Please find the "Routing" tab image.

    i was also thinking to upgrade the version to 9.405,but before that i want to clear this SMTP issue.

    Thanks,

     

  • 0 in reply to Riteshsharma

    Apparently, you don't have a mail server, so you can just disable the SMTP Proxy.

    Cheers - Bob

  • 0 in reply to BAlfson

    Hi dear,

     

    i disabled the smtp proxy after that also there is no response,mails in smtp spool is increasing like anything (i.e. 500 Mails in few seconds).

    please suggest me that how can i stop this coz i m very disappointed with this issue. 

     

    Regards,

    Ritesh

  • 0 in reply to Riteshsharma

    Pick out one of the emails and show us the related lines in the SMTP Proxy log file.

    Cheers - Bob

  • 0 in reply to BAlfson

    Hi Sir,

     

    Sorry for delay due to some another issue. Please find the below snap as you required.

    i don't know from where its coming and now i m really fed up with these emails.

     

    Please suggest what to do.

  • 0 in reply to Riteshsharma

    I don't know which mail server you have, but it needs to be set to reject emails sent to accounts that don't exist.  You can check that with the following commands.  Assuming your mail server for yourdomain.com is at 10.20.30.41:

    telnet 10.20.30.41 25
    HELO pharma.ca
    MAIL FROM:<med_pills70@pharma.ca>
    RCPT TO:<sdfghjkltyu@yourdomain.com>
    QUIT

    If you have the correct setting, the response to the RCPT TO command will have been 550.  If you don't get 550, you will need help to configure your mail server.

    On the 'Antispam' tab, make sure that *@pharma.ca is blacklisted.

    Finally, let's delete most of the unwanted emails using Mail Manager.  First, delete all quarantined emails older than a month.  Next, in the 'Sender/Rcpt/Subject substring' box, put @pharma.ca and select "1000 entries per page."  Now, page by page, use the check box at the top of the page to select all of the messages on the page, select "Delete" at the bottom and press [Go].

Reply
  • 0 in reply to Riteshsharma

    I don't know which mail server you have, but it needs to be set to reject emails sent to accounts that don't exist.  You can check that with the following commands.  Assuming your mail server for yourdomain.com is at 10.20.30.41:

    telnet 10.20.30.41 25
    HELO pharma.ca
    MAIL FROM:<med_pills70@pharma.ca>
    RCPT TO:<sdfghjkltyu@yourdomain.com>
    QUIT

    If you have the correct setting, the response to the RCPT TO command will have been 550.  If you don't get 550, you will need help to configure your mail server.

    On the 'Antispam' tab, make sure that *@pharma.ca is blacklisted.

    Finally, let's delete most of the unwanted emails using Mail Manager.  First, delete all quarantined emails older than a month.  Next, in the 'Sender/Rcpt/Subject substring' box, put @pharma.ca and select "1000 entries per page."  Now, page by page, use the check box at the top of the page to select all of the messages on the page, select "Delete" at the bottom and press [Go].

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