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[7.403]Unable to automatic extract c/MIME certificates

Hi All

I have the relevant box checked (Enable automatic S/MIME certificate extraction) but ASG is unable to extract C/MIME for email sent and I have to manually import them.Any ideas of how to make it work?

Additionally, can someone please answer the following?

1)Is it possible under the C/MIME authority to have a class 1 certificate for my email instead of the one that Astaro generated for me(astaro is not trusted as source/certificate)?

Thanks

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0 wingman over 15 years ago

I am still not sure whether the certificate ban be stripped out from a pop3 email.there is nothing on the manual regarding this

Automatic Extraction of S/MIME Certificates
When this option is selected, S/MIME certificates will automatically be extracted from incoming e-mails provided the certificate that is appended to the e-mail is signed by a trusted certificate authority, that is, a CA present on the unit as shown on the Mail Security >> Encryption >> S/MIME Authorities tab. In addition, the time and date of Astaro Security Gateway must be within the certificate's validity period for the automatic extraction of certificates to work. Once a certificate has been successfully extracted, it will appear on the Mail Security >> Encryption >> S/MIME Certificates tab. Note that this may take five to ten minutes to complete. Click Apply to save your settings.

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0 wingman over 15 years ago

I am still not sure whether the certificate ban be stripped out from a pop3 email.there is nothing on the manual regarding this

Automatic Extraction of S/MIME Certificates
When this option is selected, S/MIME certificates will automatically be extracted from incoming e-mails provided the certificate that is appended to the e-mail is signed by a trusted certificate authority, that is, a CA present on the unit as shown on the Mail Security >> Encryption >> S/MIME Authorities tab. In addition, the time and date of Astaro Security Gateway must be within the certificate's validity period for the automatic extraction of certificates to work. Once a certificate has been successfully extracted, it will appear on the Mail Security >> Encryption >> S/MIME Certificates tab. Note that this may take five to ten minutes to complete. Click Apply to save your settings.

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