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POP3-Check: Is there a way to turn of user-notification of quarantined spam mails?

Krycek
the title says it all...

I don't want to be informed that a pop3 prefetch mail has been quarantined. Where do I turn it off? It doesn't keep the spam down that way! I just get a different message....


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  • 0 in reply to frickler
    So, frickler, are you saying that turning pre-fetch on and making sure there's an email address in the Astaro User definition is all that's needed to turn off individual quarantine alerts for that email address?  That no individual alerts are sent even if the quarantine report is configured to except the address when sending quarantine reports?

    Cheers- Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    No, the user definition has nothing to do with pop3. In prefetch mode you won't get "email blocked" messages for known servers. If quarantine report is disabled, you can still access quarantined mails via user portal.
  • 0 in reply to frickler
    So, you are confirming that Krycek has found a bug and has no mis-configuration?

    Cheers - Bob
    PS I admit that we've avoided selling and installing Email Security for POP3 configurations because of the disasters with early releases of V5.
    PPS Here's another of frickler's explanations of the way the POP3 proxy works: https://community.sophos.com/products/unified-threat-management/astaroorg/f/56/p/48613/177129#177129
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    I can't say for sure but I guess it had to do something with:

    POP3 server not known to the proxy
    If a mail gets caught, the proxy replaces it with a notification right away in the same connection. The quarantined mail can be viewed in mail manager, but is not associated to a server or account and therefor can't be released in a later connection.


    I didn't configure the prefetch mode before activating the proxy so I guess it must have started to do it's thing before that and generated all those notifications.
    Now, that everything is set up i don't get any notifications anymore and it seems to work as I'd expect it.

    Sorry for the trouble but thanks for the help!

    PS: Someone write better help files and how things work in astaro. If I had read that article, frickler wrote about how pop3 works in astaro (http://www.astaro.org/108015-post18.html) I would have concluded earlier as to what happened.
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