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How to deterime the cause for rejected after DATA

Hi,

is it possbiel to get to know, what triggered the AMG to reject a message? I have a client who deperately waits for a message that gets continously rejected on the AMG. The smtp_proxy logs shows this:

2009:03:23-10:21:40 astaro01 exim[28111]: 2009-03-23 10:21:40 1LlgLk-0007JP-1S id="1003" severity="info" sys="SecureMail" sub="smtp" name="email rejected" srcip="212.1.38.25" from="foo%40bar" to="bar%40foo" subject="PreSafe" queueid="1LlgLk-0007JP-1S" size="123815" reason="as" extra="confirmed"
2009:03:23-10:21:40 astaro01 exim[28111]: [1\48] 2009-03-23 10:21:40 1LlgLk-0007JP-1S H=mx2.jvm.de [212.1.38.25]:40157 F= rejected after DATA

Thanks,
budy


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  • Hi,

    i´ve encountered an issue with the realtime blacklist check. Our astaro has dropped emails even the sender is defined in the whitelist.
    We used the recommended rbl feature.
    After turning off this feature emails were processed as expected.

    Some of the default rbls (sbl-xbl.spamhaus.org) are not reachable.

    Regards,
    Clemens
  • That might be the case, but obviously the AMG doesn't tell what specifically has triggered what ACL.

    And… shouldn't the AMG reject each message if a rbl doesn't answer, not just messages from a specific sender?

    Cheers,
    budy
  • Clemens, What version of Astaro?  Are you using WAN Uplink Balancing?
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Hi,

    we have exactly the same here. We have many false positives today being rejected due to these messages. Some of them have attachments around 2MB in size. We still use ASG Version 7.306. We do use two WAN-Interfaces to route HTTP-traffic only to another WAN Uplink.

     While looking through the logs we also encountered that Astaro still asks dsbl.org - although this service has been down since nearly one year now....

    If someone has some ideas how to get more information out of this or how to fix the issue... :-)

    Regards, 

    Thomas
  • There's a post in the German Forum about dsbl.org today.  Is everyone having this problem in Europe?

    I don't think this is the same problem as nhlfan.
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Where could I find out about that. The smtp.log doesn't show any reference to dsbl.org at all on my AMG 7.4

    Cheers,
    budy
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