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User Portal for IT coordinators

I just started using the user portal to have my users check the mail that is quarantined for their accounts as well as maintain their own whitelist.

We have multiple locations and each location has an in-house IT person. We would like to provide a login for that IT person to be able to see all their users mail quarantine and manage the whitelist. Each location is in a separate OU so basically we would like to assign the OU to the IT Coordinator to manage the spam. Is this even possible?

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0 BAlfson over 16 years ago

OK, this is a trick that will help you achieve some of what you want; I don't think there's any way to see the individual's whitelist unless you sign into the User Portal as that person.

I don't know if Astaro will close this backdoor when I explain how to open it, or figure out how to do what you want.

At present, in V7.306, you can give "auditing" rights to groups or users. I assume that you would be comfortable giving that level of access to the local IT coordinators. Once they have logged in, they can't get to the 'Mail Security' menu to change anything, but they can open a new window and get to the Mail Manager at :4444/qm/"]https://[URL of Astaro]:4444/qm/.

If each location has a different mail domain, then the coordinator just selects that and the view is limited to a single domain. If each user has something in the username that identifies the location or department, the coordinator can filter on that.

Outside of that, I think you have an excellent idea for a feature request.

Cheers - Bob

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