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Quarantine Manager Missing "Release a Message" Icon/deletes email with drop down menu

Jim Tagert
The problem is straight forward.

The "Quarantine Manager" is missing the "Release a Message" Icon, and deletes the email when the drop down menu is used to release the email.

What is the reason for this problem; and what is the solution?



Thanks


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  • 0
    Hi,

    What version are you using?
    The delete, release, download and preview icons are in the action column for each message.

    My observations with quarantine manager
    1/. I sometime see what appears to be duplicated messages in the quarantine queue
    2/. I release both (using the release icon), but only one arrives in my in box (sometimes)



    I have never used the action menu at the bottom of the page. Have you ticked the selection box for the message/s you wish to delete.

    If you haven't you might have identified a bug with a default action being delete with nothing selected.

    Ian M
  • 0 in reply to RFCat_vk_01
    The problem seems to happen only if I point my email client to the pop3 server's ip address without dns intervention. If I use my dns server(s) to translate from a url it works fine.

    Still could be a bug?
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