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Change Daily Spam report time

zc23
Hi everyone, i am administering astaro sg v7 for a customer, and they customer is complaining that they are getting woken up every morning by the daily spam report being delivered to their device,
is there a way to change the time of day that the spam reports are delived ( say to 4pm so any spam caught that day can still be actioned.

thanks
ashley


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  • 0
    Hi,
    your customer is using a blackberry or something similar for remote e-mail delivery?
    Advise him to leave the device in the kitchen away from his bed or maybe even turn it off. I know blackberry isn't a user but away of life.

    Ian M
  • 0 in reply to RFCat_vk_01
    You can also switch the Blackberry ringing profile to "Phone" which silences (by default, takes only a second or 2 to switch it back and forth) the tones played for emails, the phone only makes noise when someone is calling it.  I have one, and this is how I use it.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0 in reply to BrucekConvergent
    The answer currently is no, you can't change the time (at least from the interface).

    You could trick it by changing the timezone on your Astaro.

    The opportunity to publish the SPAM list multiple times a day, as desired per individual recipient needs, would be nice to have.
Reply
  • 0 in reply to BrucekConvergent
    The answer currently is no, you can't change the time (at least from the interface).

    You could trick it by changing the timezone on your Astaro.

    The opportunity to publish the SPAM list multiple times a day, as desired per individual recipient needs, would be nice to have.
Children
  • 0 in reply to eganders_01
    unformunatly this person has a support role, so switching the phone to silent or away, or disabling emails isnt helpfull, for the moment i have setup an outlook rule to mark them as read, however other users have stated that they want to receive the spam report the same day as they would have been blocked.

    i will have to spend some time investigating the backend

    ash
  • 0 in reply to zc23
    Well, you will void your support if you make a change outside of Webadmin without Astaro Support's blessing (perhaps you can open a case to get them to help you with this, sounds like you are, or should be, using a commercial license) ... but it's really just a simple cron job.  It could be changed in crontab, though if a firmware up2date comes along that replaces the crontab file you'll have to re-edit it again.  I've had to venture there before during troublesome issue troubleshooting... planting reboot routines to go off if I change something and lock the system up... hasn't happened yet, but I have some customers that are more than 8 hours away from me by car, and I can't afford to have anything happen.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0 in reply to BrucekConvergent
    Hey, there's one other simple answer ... if your customer is using Blackberry Enterprise Server (if they are security concious they should be using it, good policy control and all that)... you can setup an email filter on BES for his username to simply not sync that particular email.... problem solved.  We do this all the time with notification emails from some systems that we don't want synced to our Blackberry phones.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0 in reply to BrucekConvergent
    What happens when he get's a spam in the middle of the night?

    I set my BlackBerry to quiet between midnight and 6AM since if someone screams for help at that hour then I'm probably better off finishing my sleep and going in early to fix it.

    I think a BES filter policy as Bruce suggested would be best.
  • 0 in reply to Simon Shaw
    well, your user could log into the user portal and look for new filtered mails and release them if he'd like to. 

    should also work on a bb i think
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