Our SMTP-Proxy (ASG 220 Active/Active Cluster V 7.104) does not mention blocked mails (due to SPAM or Virus detection) in the DSR when sent by internal users. The user thinks the mail was sent successfully, but it was blocked and quarantined. The user will never get a notification of that, nor the Administrators. The mails are listed in the quarantine but no one visits this list without beeing notified. [:(]
As our engineers send software by mail and the Astaro often qualifies those software to be a virus we have to deal with this almost every day.
Does anyone have to deal with the same problem? Do you have any suggestions besides disabling the scan via an exception rule?
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