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malware acl condition: weed: scanning failed

Just started seeing this along with emails that say "virus scanner aveserver daemon not running - restarted". Email gets stuck as a result.

Disabling the virus scanner gets email flowing again. Looks like an old problem resurfaced? https://community.sophos.com/products/unified-threat-management/astaroorg/f/68/t/61969

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0 James Bourne over 19 years ago

Just got a note from Astaro ... and apparently it is all fixed. From my observations:

5.2xx: still broken
6.1xx: still broken but workaround is:

System -> AV Engines -> Kaspersky
Set Status to Disable
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0 Alvin_Arrazy over 19 years ago in reply to James Bourne

James, I have tried to redownload the Kaspersky database, but when I activate Kaspersky scanning for SMTP, the message showed up again and all emails are gone.

Could you post your note received from Astaro?

Thanks,
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0 dayvid over 19 years ago in reply to Bjoern

We have the same problem. Stopped the AV engine. I would prefer a less drastic solution.
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0 drgoebel over 19 years ago in reply to dayvid

We have the same problem, and that sucks!
Anyone other solutions?
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0 eager over 19 years ago in reply to drgoebel

wake up Kaspersky!!!! Any solution for 5.x users?
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0 coldg over 19 years ago in reply to eager

We just up2dated to 5.211 and so far it looks good.
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0 eager over 19 years ago in reply to coldg

so who's problem is it now?! Kaspersky or Astaro?
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0 MagicMike over 19 years ago in reply to coldg

[ QUOTE ]
We just up2dated to 5.211 and so far it looks good.

[/ QUOTE ]

I can second that, the update was available via "Prefetch Up2Dates now" selection.
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0 HenningE over 19 years ago in reply to eager

Looking at the bugfix section of the 6.106 up2date I read something about "Kapersky license renewed". So this looks like Astaro fooled up forgetting to update the licenses in time! Imagine that ...

Henning
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0 SveN_01 over 19 years ago in reply to HenningE

Hi HenningE,

I think the same! The simply forgot to update
the Kaspersky License....
Shame on you, Astaro!
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0 HenningE over 19 years ago in reply to SveN_01

That would explain why the problems started just after midnight!

Astaro has to think of a way to reimburse us for our time wasted this morning...
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0 maygyver over 19 years ago in reply to HenningE

6.106 seem to work. I got 2 hour less sleep cause of this.

Astaro user since 2001 - Astaro/Sophos Partner since 2008
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0 maygyver over 19 years ago in reply to HenningE

6.106 seem to work. I got 2 hour less sleep cause of this.

Astaro user since 2001 - Astaro/Sophos Partner since 2008
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Children

0 Bjoern over 19 years ago in reply to maygyver

Just installed 6.106 here, too. Workes fine. Thanks for the quick response.

* 3h less sleep
* new grey hairs
* missed breakfast
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0 karabela over 19 years ago in reply to maygyver

just on time with the update. works fine now
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