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How do I Up2Date with an Essentials license?

Mateusz Bender

I've installed the latest Sophos UTM 9 (9.412-2) on a VM and I've installed the free "essentials" license. The license itself is working fine, but there's a strange thing when I'm looking at the Up2Date panel.

In the Up2Date panel, if I go to the Configuration tab, I can pick an update interval for the AV patterns, but not the firmware itself (due to licensing, apparently). This is... pretty odd. I can't really USE the AV patterns with the licensing as it is (Web Protection is disabled in this license). On the other hand, if there are any issues in the firmware, I'd definitely like to update. In fact, given the license, I can probably do that manually - download the new firmware (if and when it becomes available), backup the configuration, install the new firmware from scratch and, finaly, restore the UTM settings.

So, what's going on here? Is the essentials license really that limited that it doesn't allow updating the UTM? Or is there a bug swapping the AV and FW update configuration around?



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  • 0 in reply to BAlfson

    Thanks for clearing that up.

    I don't mind manually updating - especially since we also own a hardware Sophos UTM with a full licencse, so I'll know when updates are available from there. ;)

    Still... It's a werid limitation, to be perfectly honest.

  • 0 in reply to Mateusz Bender

    So few of the Up2Dates touch anything in the Essentials license that I think Up2Dating is rare.  Now that I think about this, your idea to get config backups and re-image with a new ISO is probably the easiest way to go.  That only takes ten minutes of downtime a few times a year and a lot less of the admin's time!

    Cheers - Bob