Firmware update breaks license file

"Does not work anymore" doesn't really tell us anything about what you're experiencing. In WebAdmin, look at Management > Licensing > Overview. What are you seeing on this page? Is the license ID correct? Are the expiration dates something that has already past? Make certain that the time/date are correct on your UTM at Management > System Settings > Time and Date.

When I login, it takes me to the upload license screen. There are no other options or pages. I upload my license. Then I log back in again and it takes me to the same screen. the expiry is 2018. And the system time in the VM is correct.

www.sophos.com/.../119814.aspx Check for config-backups from the shell. There should be one from before this up2date was installed. Restore it and we'll see how that goes.

Thank you. this rolled back to firmware 9.353-4 and my license works. Not sure why the update broke it.

9.353-4 is the latest version. Config-backups can't/don't rollback versions, only the configuration settings (including license). Glad you're better now. :)