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UTM Version 9.353-4 Released

I received email notifications about the 9.353-4 update this morning. It appeared on both of my UTMs this morning. One is supported hardware and the other is a virtual machine at home. I have not installed the update yet. I am waiting to see if others (who are braver than me) report any serious issues.

I have learned that Sophos UTM updates go out in phases. Your UTM may not have the update available yet. I have seen a gap of several weeks between when an update appears on my home UTM and when it appears on the hardware UTM.

Moderators: Feel free to edit the subject of this thread to add "Do not install!" if it seems appropriate. I won't complain. Hopefully this is a good, solid release.

Other forum members: Please comment here if you have installed the 9.353-4 update. Please share your experiences (good and bad) here. Thanks!



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  • I went from 9.351-3 to upgrading to latest version to 9.353-4 via "update to latest version now" I am now seeing the back end connection error if I have the flow monitor open (which now remains empty) and change to another link in the console. When I did the update all I saw it upgraded to Version 9.352-6 and then Version 9.353-4. Does one have to upgrade in order and can one skip 9.352-6? Since this is a VM I took a checkpoint before upgrading so was fairly quick to roll back 9.351-3.
  • Ok so I discovered that if I select the newest of the firmware updates it still installs 9.352.6 so went end ended up trying the upgrade again after rolling back to earlier checkpoint. No back end disconnection pop up but flow monitor stays empty, I tried on several different workstations and all had same issue (also deleted all browser cache etc). I then decided to try a different browser version and using MS edge all seems to be working fine thus far. So maybe some browser compatibility with IE 11 not sure but I am content with that solution (using Edge instead of IE 11)
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  • Ok so I discovered that if I select the newest of the firmware updates it still installs 9.352.6 so went end ended up trying the upgrade again after rolling back to earlier checkpoint. No back end disconnection pop up but flow monitor stays empty, I tried on several different workstations and all had same issue (also deleted all browser cache etc). I then decided to try a different browser version and using MS edge all seems to be working fine thus far. So maybe some browser compatibility with IE 11 not sure but I am content with that solution (using Edge instead of IE 11)
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  • I installed 9.353-4 on my home UTM. So far, there have been no issues or problems. I used "Update to latest version now" to update from 9.351-3 to 9.353-4.

    I have not yet updated the office UTM 120, which is still running version 9.317-5.

    I normally run the WebAdmin in a Google Chrome browser on my Macs. I had some issues with the default Safari browser, so I use Chrome. I tested the following browsers connecting to UTM 9.353-4 on my home UTM (virtual machine):
    * OS X 10.11.3 (El Capitan):
    - Safari
    - Google Chrome
    * Windows 7 Ultimate in VMware Fusion 8.1:
    - Internet Explorer 11

    Flow monitor works on all of them, including IE 11.