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PPPoE issue on WAN interface

Hi,

I have an issue when I try to configure PPPoE on Sophos UTM.

My modem is on bridged mode, and working fine with PfSense (so login /password are fine).

I get this logs:

2016:01:27-19:00:49 sophos-utm pppd-pppoe[1385]: Exit.
2016:01:27-19:00:49 sophos-utm pppoe-sh: DSL connection time shorter than 60 seconds (35 sec): Error? - wait 5 seconds
2016:01:27-19:00:54 sophos-utm pppd-pppoe[1427]: Plugin rp-pppoe.so loaded.
2016:01:27-19:00:54 sophos-utm pppd-pppoe[1427]: RP-PPPoE plugin version 3.8p compiled against pppd 2.4.6
2016:01:27-19:00:54 sophos-utm pppd-pppoe[1427]: pppd 2.4.6 started by root, uid 0
2016:01:27-19:00:54 sophos-utm pppd-pppoe[1427]: Send PPPOE Discovery V1T1 PADI session 0x0 length 12
2016:01:27-19:00:54 sophos-utm pppd-pppoe[1427]: dst ff:ff:ff:ff:ff:ff src 0:c:29:f4:b8:57
2016:01:27-19:00:54 sophos-utm pppd-pppoe[1427]: [service-name] [host-uniq 93 05 00 00]
2016:01:27-19:00:55 sophos-utm pppd-pppoe[1427]: Recv PPPOE Discovery V1T1 PADO session 0x0 length 33
2016:01:27-19:00:55 sophos-utm pppd-pppoe[1427]: dst 0:c:29:f4:b8:57 src 0:30:88:12:cf:89
2016:01:27-19:00:55 sophos-utm pppd-pppoe[1427]: [host-uniq 93 05 00 00] [AC-name SE100-MTZ2-3] [service-name ldcom]
2016:01:27-19:00:55 sophos-utm pppd-pppoe[1427]: Send PPPOE Discovery V1T1 PADR session 0x0 length 12
2016:01:27-19:00:55 sophos-utm pppd-pppoe[1427]: dst 0:30:88:12:cf:89 src 0:c:29:f4:b8:57
2016:01:27-19:00:55 sophos-utm pppd-pppoe[1427]: [service-name] [host-uniq 93 05 00 00]
2016:01:27-19:00:55 sophos-utm pppd-pppoe[1427]: Recv PPPOE Discovery V1T1 PADO session 0x0 length 33
2016:01:27-19:00:55 sophos-utm pppd-pppoe[1427]: dst 0:c:29:f4:b8:57 src 0:17:33:61:0:8
2016:01:27-19:00:55 sophos-utm pppd-pppoe[1427]: [host-uniq 93 05 00 00] [AC-name SE100-MTZ2-3] [service-name ldcom]
2016:01:27-19:00:55 sophos-utm pppd-pppoe[1427]: Recv PPPOE Discovery V1T1 PADS session 0x124a length 28
2016:01:27-19:00:55 sophos-utm pppd-pppoe[1427]: dst 0:c:29:f4:b8:57 src 0:30:88:12:cf:89
2016:01:27-19:00:55 sophos-utm pppd-pppoe[1427]: [service-name] [host-uniq 93 05 00 00] [AC-name SE100-MTZ2-3]
2016:01:27-19:00:55 sophos-utm pppd-pppoe[1427]: PADS: Service-Name: ''
2016:01:27-19:00:55 sophos-utm pppd-pppoe[1427]: PPP session is 4682
2016:01:27-19:00:55 sophos-utm pppd-pppoe[1427]: Connected to 00:30:88:12:cf:89 via interface eth1
2016:01:27-19:00:55 sophos-utm pppd-pppoe[1427]: using channel 2
2016:01:27-19:00:55 sophos-utm pppd-pppoe[1427]: Using interface ppp0
2016:01:27-19:00:55 sophos-utm pppd-pppoe[1427]: Connect: ppp0 <--> eth1
2016:01:27-19:00:55 sophos-utm pppd-pppoe[1427]: sent [LCP ConfReq id=0x1 <mru 1492> <magic 0xa516a841>]
2016:01:27-19:00:58 sophos-utm pppd-pppoe[1427]: sent [LCP ConfReq id=0x1 <mru 1492> <magic 0xa516a841>]
2016:01:27-19:00:58 sophos-utm pppd-pppoe[1427]: rcvd [LCP ConfReq id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:00:58 sophos-utm pppd-pppoe[1427]: sent [LCP ConfAck id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:00:58 sophos-utm pppd-pppoe[1427]: rcvd [LCP ConfReq id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:00:58 sophos-utm pppd-pppoe[1427]: sent [LCP ConfAck id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:01 sophos-utm pppd-pppoe[1427]: sent [LCP ConfReq id=0x1 <mru 1492> <magic 0xa516a841>]
2016:01:27-19:01:01 sophos-utm pppd-pppoe[1427]: rcvd [LCP ConfReq id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:01 sophos-utm pppd-pppoe[1427]: sent [LCP ConfAck id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:01 sophos-utm pppd-pppoe[1427]: rcvd [LCP ConfReq id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:01 sophos-utm pppd-pppoe[1427]: sent [LCP ConfAck id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:04 sophos-utm pppd-pppoe[1427]: sent [LCP ConfReq id=0x1 <mru 1492> <magic 0xa516a841>]
2016:01:27-19:01:04 sophos-utm pppd-pppoe[1427]: rcvd [LCP ConfReq id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:04 sophos-utm pppd-pppoe[1427]: sent [LCP ConfAck id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:04 sophos-utm pppd-pppoe[1427]: rcvd [LCP ConfReq id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:04 sophos-utm pppd-pppoe[1427]: sent [LCP ConfAck id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:07 sophos-utm pppd-pppoe[1427]: sent [LCP ConfReq id=0x1 <mru 1492> <magic 0xa516a841>]
2016:01:27-19:01:07 sophos-utm pppd-pppoe[1427]: rcvd [LCP ConfReq id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:07 sophos-utm pppd-pppoe[1427]: sent [LCP ConfAck id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:07 sophos-utm pppd-pppoe[1427]: rcvd [LCP ConfReq id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:07 sophos-utm pppd-pppoe[1427]: sent [LCP ConfAck id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:10 sophos-utm pppd-pppoe[1427]: sent [LCP ConfReq id=0x1 <mru 1492> <magic 0xa516a841>]
2016:01:27-19:01:10 sophos-utm pppd-pppoe[1427]: rcvd [LCP ConfReq id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:10 sophos-utm pppd-pppoe[1427]: sent [LCP ConfAck id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:10 sophos-utm pppd-pppoe[1427]: rcvd [LCP ConfReq id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:10 sophos-utm pppd-pppoe[1427]: sent [LCP ConfAck id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:13 sophos-utm pppd-pppoe[1427]: sent [LCP ConfReq id=0x1 <mru 1492> <magic 0xa516a841>]
2016:01:27-19:01:13 sophos-utm pppd-pppoe[1427]: rcvd [LCP ConfReq id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:13 sophos-utm pppd-pppoe[1427]: sent [LCP ConfAck id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:13 sophos-utm pppd-pppoe[1427]: rcvd [LCP ConfReq id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:13 sophos-utm pppd-pppoe[1427]: sent [LCP ConfAck id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:16 sophos-utm pppd-pppoe[1427]: sent [LCP ConfReq id=0x1 <mru 1492> <magic 0xa516a841>]
2016:01:27-19:01:16 sophos-utm pppd-pppoe[1427]: rcvd [LCP ConfReq id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:16 sophos-utm pppd-pppoe[1427]: sent [LCP ConfAck id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:16 sophos-utm pppd-pppoe[1427]: rcvd [LCP ConfReq id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:16 sophos-utm pppd-pppoe[1427]: sent [LCP ConfAck id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:19 sophos-utm pppd-pppoe[1427]: sent [LCP ConfReq id=0x1 <mru 1492> <magic 0xa516a841>]
2016:01:27-19:01:19 sophos-utm pppd-pppoe[1427]: rcvd [LCP ConfReq id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:19 sophos-utm pppd-pppoe[1427]: sent [LCP ConfAck id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:19 sophos-utm pppd-pppoe[1427]: rcvd [LCP ConfReq id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:19 sophos-utm pppd-pppoe[1427]: sent [LCP ConfAck id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:22 sophos-utm pppd-pppoe[1427]: sent [LCP ConfReq id=0x1 <mru 1492> <magic 0xa516a841>]
2016:01:27-19:01:23 sophos-utm pppd-pppoe[1427]: rcvd [LCP ConfReq id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:23 sophos-utm pppd-pppoe[1427]: sent [LCP ConfAck id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:23 sophos-utm pppd-pppoe[1427]: rcvd [LCP ConfReq id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:23 sophos-utm pppd-pppoe[1427]: sent [LCP ConfAck id=0xa3 <mru 1492> <auth chap MD5> <magic 0x324c3925>]
2016:01:27-19:01:25 sophos-utm pppd-pppoe[1427]: LCP: timeout sending Config-Requests
2016:01:27-19:01:25 sophos-utm pppd-pppoe[1427]: Connection terminated.
2016:01:27-19:01:25 sophos-utm pppd-pppoe[1427]: Modem hangup
2016:01:27-19:01:25 sophos-utm pppd-pppoe[1427]: Exit.
2016:01:27-19:01:25 sophos-utm pppoe-sh: DSL connection time shorter than 60 seconds (31 sec): Error? - wait 5 seconds

Someone has already get this issue or have an idea to solve it?

Thanks a lot in advance,
Best regards,
Arthur

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Parents

0 IanMorehouse over 9 years ago

Hi,
try dropping your mru to 1422, the mtu should be 1492. You are not seeing the userid and password request.

Ian,

home UTM 9.x running in ESXi 6 e3-1275v2

AP55c and AP10 (courtesy Astaro)

Three other UTMs, SUM and SFM in hibernation

XG 15.x MR3 in hibernation
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0 ArthurDENIS over 9 years ago in reply to IanMorehouse

Hi,

Thanks for your reply.

I try to modify the MTU, but logs seems similar:

2016:01:29-19:00:50 sophos-utm pppd-pppoe[2799]: Exit.

2016:01:29-19:00:50 sophos-utm pppoe-sh: DSL connection time shorter than 60 seconds (35 sec): Error? - wait 5 seconds

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: Plugin rp-pppoe.so loaded.

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: RP-PPPoE plugin version 3.8p compiled against pppd 2.4.6

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: pppd 2.4.6 started by root, uid 0

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: Send PPPOE Discovery V1T1 PADI session 0x0 length 12

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: dst ff:ff:ff:ff:ff:ff src 0:c:29:f4:b8:57

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: [service-name] [host-uniq 2b 0b 00 00]

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: Recv PPPOE Discovery V1T1 PADO session 0x0 length 33

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: dst 0:c:29:f4:b8:57 src 0:30:88:12:cf:89

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: [host-uniq 2b 0b 00 00] [AC-name SE100-MTZ2-3] [service-name ldcom]

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: Send PPPOE Discovery V1T1 PADR session 0x0 length 12

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: dst 0:30:88:12:cf:89 src 0:c:29:f4:b8:57

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: [service-name] [host-uniq 2b 0b 00 00]

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: Recv PPPOE Discovery V1T1 PADO session 0x0 length 33

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: dst 0:c:29:f4:b8:57 src 0:17:33:61:0:8

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: [host-uniq 2b 0b 00 00] [AC-name SE100-MTZ2-3] [service-name ldcom]

2016:01:29-19:00:56 sophos-utm pppd-pppoe[2859]: Recv PPPOE Discovery V1T1 PADS session 0x351a length 28

2016:01:29-19:00:56 sophos-utm pppd-pppoe[2859]: dst 0:c:29:f4:b8:57 src 0:30:88:12:cf:89

2016:01:29-19:00:56 sophos-utm pppd-pppoe[2859]: [service-name] [host-uniq 2b 0b 00 00] [AC-name SE100-MTZ2-3]

2016:01:29-19:00:56 sophos-utm pppd-pppoe[2859]: PADS: Service-Name: ''

2016:01:29-19:00:56 sophos-utm pppd-pppoe[2859]: PPP session is 13594

2016:01:29-19:00:56 sophos-utm pppd-pppoe[2859]: Connected to 00:30:88:12:cf:89 via interface eth1

2016:01:29-19:00:56 sophos-utm pppd-pppoe[2859]: using channel 11

2016:01:29-19:00:56 sophos-utm pppd-pppoe[2859]: Using interface ppp0

2016:01:29-19:00:56 sophos-utm pppd-pppoe[2859]: Connect: ppp0 <--> eth1

2016:01:29-19:00:56 sophos-utm pppd-pppoe[2859]: sent [LCP ConfReq id=0x1 <mru 1422> <magic 0x4974dd4b>]

2016:01:29-19:00:59 sophos-utm pppd-pppoe[2859]: sent [LCP ConfReq id=0x1 <mru 1422> <magic 0x4974dd4b>]

2016:01:29-19:00:59 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:00:59 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:00:59 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:00:59 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:02 sophos-utm pppd-pppoe[2859]: sent [LCP ConfReq id=0x1 <mru 1422> <magic 0x4974dd4b>]

2016:01:29-19:01:02 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:02 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:02 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:02 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:05 sophos-utm pppd-pppoe[2859]: sent [LCP ConfReq id=0x1 <mru 1422> <magic 0x4974dd4b>]

2016:01:29-19:01:05 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:05 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:05 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:05 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:08 sophos-utm pppd-pppoe[2859]: sent [LCP ConfReq id=0x1 <mru 1422> <magic 0x4974dd4b>]

2016:01:29-19:01:08 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:08 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:08 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:08 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:11 sophos-utm pppd-pppoe[2859]: sent [LCP ConfReq id=0x1 <mru 1422> <magic 0x4974dd4b>]

2016:01:29-19:01:11 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:11 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:11 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:11 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:14 sophos-utm pppd-pppoe[2859]: sent [LCP ConfReq id=0x1 <mru 1422> <magic 0x4974dd4b>]

2016:01:29-19:01:14 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:14 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:14 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:14 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:17 sophos-utm pppd-pppoe[2859]: sent [LCP ConfReq id=0x1 <mru 1422> <magic 0x4974dd4b>]

2016:01:29-19:01:17 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:17 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:17 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:17 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:20 sophos-utm pppd-pppoe[2859]: sent [LCP ConfReq id=0x1 <mru 1422> <magic 0x4974dd4b>]

2016:01:29-19:01:20 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:20 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:20 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:20 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:23 sophos-utm pppd-pppoe[2859]: sent [LCP ConfReq id=0x1 <mru 1422> <magic 0x4974dd4b>]

2016:01:29-19:01:24 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:24 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:24 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:24 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:26 sophos-utm pppd-pppoe[2859]: LCP: timeout sending Config-Requests

2016:01:29-19:01:26 sophos-utm pppd-pppoe[2859]: Connection terminated.

2016:01:29-19:01:26 sophos-utm pppd-pppoe[2859]: Modem hangup

2016:01:29-19:01:26 sophos-utm pppd-pppoe[2859]: Exit.

2016:01:29-19:01:26 sophos-utm pppoe-sh: DSL connection time shorter than 60 seconds (31 sec): Error? - wait 5 seconds

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0 ArthurDENIS over 9 years ago in reply to IanMorehouse

Hi,

Thanks for your reply.

I try to modify the MTU, but logs seems similar:

2016:01:29-19:00:50 sophos-utm pppd-pppoe[2799]: Exit.

2016:01:29-19:00:50 sophos-utm pppoe-sh: DSL connection time shorter than 60 seconds (35 sec): Error? - wait 5 seconds

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: Plugin rp-pppoe.so loaded.

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: RP-PPPoE plugin version 3.8p compiled against pppd 2.4.6

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: pppd 2.4.6 started by root, uid 0

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: Send PPPOE Discovery V1T1 PADI session 0x0 length 12

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: dst ff:ff:ff:ff:ff:ff src 0:c:29:f4:b8:57

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: [service-name] [host-uniq 2b 0b 00 00]

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: Recv PPPOE Discovery V1T1 PADO session 0x0 length 33

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: dst 0:c:29:f4:b8:57 src 0:30:88:12:cf:89

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: [host-uniq 2b 0b 00 00] [AC-name SE100-MTZ2-3] [service-name ldcom]

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: Send PPPOE Discovery V1T1 PADR session 0x0 length 12

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: dst 0:30:88:12:cf:89 src 0:c:29:f4:b8:57

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: [service-name] [host-uniq 2b 0b 00 00]

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: Recv PPPOE Discovery V1T1 PADO session 0x0 length 33

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: dst 0:c:29:f4:b8:57 src 0:17:33:61:0:8

2016:01:29-19:00:55 sophos-utm pppd-pppoe[2859]: [host-uniq 2b 0b 00 00] [AC-name SE100-MTZ2-3] [service-name ldcom]

2016:01:29-19:00:56 sophos-utm pppd-pppoe[2859]: Recv PPPOE Discovery V1T1 PADS session 0x351a length 28

2016:01:29-19:00:56 sophos-utm pppd-pppoe[2859]: dst 0:c:29:f4:b8:57 src 0:30:88:12:cf:89

2016:01:29-19:00:56 sophos-utm pppd-pppoe[2859]: [service-name] [host-uniq 2b 0b 00 00] [AC-name SE100-MTZ2-3]

2016:01:29-19:00:56 sophos-utm pppd-pppoe[2859]: PADS: Service-Name: ''

2016:01:29-19:00:56 sophos-utm pppd-pppoe[2859]: PPP session is 13594

2016:01:29-19:00:56 sophos-utm pppd-pppoe[2859]: Connected to 00:30:88:12:cf:89 via interface eth1

2016:01:29-19:00:56 sophos-utm pppd-pppoe[2859]: using channel 11

2016:01:29-19:00:56 sophos-utm pppd-pppoe[2859]: Using interface ppp0

2016:01:29-19:00:56 sophos-utm pppd-pppoe[2859]: Connect: ppp0 <--> eth1

2016:01:29-19:00:56 sophos-utm pppd-pppoe[2859]: sent [LCP ConfReq id=0x1 <mru 1422> <magic 0x4974dd4b>]

2016:01:29-19:00:59 sophos-utm pppd-pppoe[2859]: sent [LCP ConfReq id=0x1 <mru 1422> <magic 0x4974dd4b>]

2016:01:29-19:00:59 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:00:59 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:00:59 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:00:59 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:02 sophos-utm pppd-pppoe[2859]: sent [LCP ConfReq id=0x1 <mru 1422> <magic 0x4974dd4b>]

2016:01:29-19:01:02 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:02 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:02 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:02 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:05 sophos-utm pppd-pppoe[2859]: sent [LCP ConfReq id=0x1 <mru 1422> <magic 0x4974dd4b>]

2016:01:29-19:01:05 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:05 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:05 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:05 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:08 sophos-utm pppd-pppoe[2859]: sent [LCP ConfReq id=0x1 <mru 1422> <magic 0x4974dd4b>]

2016:01:29-19:01:08 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:08 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:08 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:08 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:11 sophos-utm pppd-pppoe[2859]: sent [LCP ConfReq id=0x1 <mru 1422> <magic 0x4974dd4b>]

2016:01:29-19:01:11 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:11 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:11 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:11 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:14 sophos-utm pppd-pppoe[2859]: sent [LCP ConfReq id=0x1 <mru 1422> <magic 0x4974dd4b>]

2016:01:29-19:01:14 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:14 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:14 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:14 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:17 sophos-utm pppd-pppoe[2859]: sent [LCP ConfReq id=0x1 <mru 1422> <magic 0x4974dd4b>]

2016:01:29-19:01:17 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:17 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:17 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:17 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:20 sophos-utm pppd-pppoe[2859]: sent [LCP ConfReq id=0x1 <mru 1422> <magic 0x4974dd4b>]

2016:01:29-19:01:20 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:20 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:20 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:20 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:23 sophos-utm pppd-pppoe[2859]: sent [LCP ConfReq id=0x1 <mru 1422> <magic 0x4974dd4b>]

2016:01:29-19:01:24 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:24 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:24 sophos-utm pppd-pppoe[2859]: rcvd [LCP ConfReq id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:24 sophos-utm pppd-pppoe[2859]: sent [LCP ConfAck id=0xb4 <mru 1492> <auth chap MD5> <magic 0x50616ca2>]

2016:01:29-19:01:26 sophos-utm pppd-pppoe[2859]: LCP: timeout sending Config-Requests

2016:01:29-19:01:26 sophos-utm pppd-pppoe[2859]: Connection terminated.

2016:01:29-19:01:26 sophos-utm pppd-pppoe[2859]: Modem hangup

2016:01:29-19:01:26 sophos-utm pppd-pppoe[2859]: Exit.

2016:01:29-19:01:26 sophos-utm pppoe-sh: DSL connection time shorter than 60 seconds (31 sec): Error? - wait 5 seconds

What do you mean by "You are not seeing the userid and password request" ?

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