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UTM220 showing 40 Up2Dates available, but if i click them it says no Up2dates available. ( I upgraded from V8 to V9 actual it is 9.007-5 What should i do?

UTM220 showing 40 Up2Dates available, but if i click them it says no Up2dates available.

( I upgraded from V8 to V9 actual it is 9.007-5   What should i do?

i tried importing the next update manual --> importet succesfully via webadmin but still not showing up for installation



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  • What's it saying in the up2date log?

    Using the article at www.sophos.com/.../121765.aspx as a template, you may want to see what is already in the backend, and delete any that are there now. Then try again.
  • Hi, thanks for your answer.

    i tried now via ssh to download the next package manualy --> working
    now using auisys.plx (and with --showdesc)

    Getting error @ Testing install package: libgnutls26-2.4.1-24.39.39.1.895.g010c59b.i686.rpm Failed!

    Here the Log:

    2016:01:12-18:11:30 ASG-Office auisys[9260]: Installing up2date package file '/var/up2date//sys/u2d-sys-9.007005-100016.tgz.gpg'
    2016:01:12-18:11:30 ASG-Office auisys[9260]: Verifying up2date package signature
    2016:01:12-18:11:45 ASG-Office auisys[9260]: Unpacking installation instructions
    2016:01:12-18:11:53 ASG-Office auisys[9260]: Unpacking up2date package container
    2016:01:12-18:12:05 ASG-Office auisys[9260]: Running pre-installation checks
    2016:01:12-18:12:26 ASG-Office auisys[9260]: Not installing optional libzypp
    2016:01:12-18:12:27 ASG-Office auisys[9260]: Not installing optional minicom
    2016:01:12-18:12:27 ASG-Office auisys[9260]: Not installing optional rzsz
    2016:01:12-18:12:27 ASG-Office auisys[9260]: Not installing optional satsolver-tools
    2016:01:12-18:12:27 ASG-Office auisys[9260]: Not installing optional zypper
    2016:01:12-18:12:27 ASG-Office auisys[9260]: Not installing optional ep-branding-ASG-afg
    2016:01:12-18:12:27 ASG-Office auisys[9260]: Not installing optional ep-branding-ASG-ang
    2016:01:12-18:12:27 ASG-Office auisys[9260]: Not installing optional ep-branding-ASG-atg
    2016:01:12-18:12:28 ASG-Office auisys[9260]: Not installing optional ep-branding-ASG-aug
    2016:01:12-18:12:28 ASG-Office auisys[9260]: Not installing optional ep-cloud-ec2
    2016:01:12-18:12:28 ASG-Office auisys[9260]: Not installing optional ep-confd-turksat-xml-rpc-proxy
    2016:01:12-18:12:28 ASG-Office auisys[9260]: Not installing optional ep-localization-afg
    2016:01:12-18:12:28 ASG-Office auisys[9260]: Not installing optional ep-localization-ang
    2016:01:12-18:12:28 ASG-Office auisys[9260]: Not installing optional ep-localization-atg
    2016:01:12-18:12:28 ASG-Office auisys[9260]: Not installing optional ep-localization-aug
    2016:01:12-18:12:28 ASG-Office auisys[9260]: Not installing optional kernel-smp
    2016:01:12-18:12:29 ASG-Office auisys[9260]: Creating automatic configuration backup
    2016:01:12-18:12:32 ASG-Office auisys[9260]: Starting up2date package installation
    2016:01:12-18:12:35 ASG-Office auisys[9260]: >=========================================================================
    2016:01:12-18:12:35 ASG-Office auisys[9260]: Failed testing RPM installation (command: 'rpm --test -U --nodeps /var/up2date//sys-install/u2d-sys-9.100016/rpms/libgnutls26-2.4.1-24.39.39.1.895.g010c59b.i686.rpm')
    2016:01:12-18:12:35 ASG-Office auisys[9260]:
    2016:01:12-18:12:35 ASG-Office auisys[9260]: 1. Internal::Systemstep::real_installation:2554() auisys.pl
    2016:01:12-18:12:35 ASG-Office auisys[9260]: 2. main::perform_work:1152() auisys.pl
    2016:01:12-18:12:35 ASG-Office auisys[9260]: 3. main::auisys_prepare_and_work:555() auisys.pl
    2016:01:12-18:12:35 ASG-Office auisys[9260]: 4. main::top-level:32() auisys.pl
    2016:01:12-18:12:35 ASG-Office auisys[9260]: |=========================================================================
    2016:01:12-18:12:35 ASG-Office auisys[9260]: Error details:
    2016:01:12-18:12:35 ASG-Office auisys[9260]: (stdout):$VAR1 = [];
    2016:01:12-18:12:35 ASG-Office auisys[9260]: (stderr):$VAR1 = [
    2016:01:12-18:12:35 ASG-Office auisys[9260]: ' package libgnutls26-2.4.1-24.45.1.768.g338214c.rb1.i686 (which is newer than libgnutls26-2.4.1-24.39.39.1.895.g010c59b.i686) is already installed
    2016:01:12-18:12:35 ASG-Office auisys[9260]: '
    2016:01:12-18:12:35 ASG-Office auisys[9260]: ];
    2016:01:12-18:12:35 ASG-Office auisys[9260]:
    2016:01:12-18:12:35 ASG-Office auisys[9260]: 1. Internal::Systemstep::real_installation:2555() auisys.pl
    2016:01:12-18:12:35 ASG-Office auisys[9260]: 2. main::perform_work:1152() auisys.pl
    2016:01:12-18:12:35 ASG-Office auisys[9260]: 3. main::auisys_prepare_and_work:555() auisys.pl
    2016:01:12-18:12:35 ASG-Office auisys[9260]: 4. main::top-level:32() auisys.pl
    2016:01:12-18:12:35 ASG-Office auisys[9260]: |=========================================================================
    2016:01:12-18:12:35 ASG-Office auisys[9260]: id="371O" severity="error" sys="system" sub="up2date" name="Fatal: Up2Date package installation failed: An error occured during the RPM pre-installation test (1)" status="failed" action="install" code="1" package="sys"
    2016:01:12-18:12:35 ASG-Office auisys[9260]:
    2016:01:12-18:12:35 ASG-Office auisys[9260]: 1. main::alf:70() auisys.pl
    2016:01:12-18:12:35 ASG-Office auisys[9260]: 2. main::perform_work:1185() auisys.pl
    2016:01:12-18:12:35 ASG-Office auisys[9260]: 3. main::auisys_prepare_and_work:555() auisys.pl
    2016:01:12-18:12:35 ASG-Office auisys[9260]: 4. main::top-level:32() auisys.pl
    2016:01:12-18:12:35 ASG-Office auisys[9260]: Firmware Up2Date installation failed
    2016:01:12-18:12:35 ASG-Office auisys[9260]: <=========================================================================
    2016:01:12-18:12:35 ASG-Office auisys[9260]: id="3724" severity="info" sys="system" sub="up2date" name="Successfully called ha up2date_failed" status="success" action="ha-up2date-failed" 
    Another Question: Is it correct that all updates Listed here ftp://ftp.astaro.com/pub/UTM/v9/up2date/    have 2 versions Numbers the first meaning this update is for this version and the second it will upgrade to this version example =

    u2d-sys-9.006005-007005.tgz.gpg.md5 66 B 21.08.13, 00:00:00
    u2d-sys-9.007004-007005.tgz.gpg 9.6 MB 21.08.13, 00:00:00
    u2d-sys-9.007004-007005.tgz.gpg.md5 66 B 21.08.13, 00:00:00
    u2d-sys-9.007004-100016.tgz.gpg 280 MB 21.08.13, 00:00:00
    u2d-sys-9.007004-100016.tgz.gpg.md5 66 B 21.08.13, 00:00:00

    from 9.006-5 to 9.007-5

    from 9.007-4 to 9.007-5

    but my UTM  Version is 9.007-5 and there a no up2Date Files which are starting with 0.007-5  just with 9.007-4  is that the problem? which dont allow me to upgrade to 9.100-16

    if yes, How do i get from 9.007-5 to 9.007-4           (because i tried already renaming the 280MB File from -4 to -5, as u can see in the Log above, in this way it get not ignored, but the error appears)

  • it dont work :(

    i did it like here www.sophos.com/.../121765.aspx
    after cleaning all files, i took a look here ftp.astaro.com/.../
    and saw this files


    u2d-sys-9.006005-007005.tgz.gpg 17.5 MB 21.08.13, 00:00:00

    u2d-sys-9.007004-007005.tgz.gpg 9.6 MB 21.08.13, 00:00:00

    u2d-sys-9.007004-100016.tgz.gpg 280 MB 21.08.13, 00:00:00

    u2d-sys-9.100008-100016.tgz.gpg 51.7 MB 06.06.13, 00:00:00

    u2d-sys-9.100016-101012.tgz.gpg 48.0 MB 28.05.13, 00:00:00


    I am running atm 9.007005 .

    i used wget and downloaded all 5 of them, now i used "auisys.plx"
    the script is starting and telling me

    "Installing up2date package version 9.100016
    Verifying up2date package signature
    Unpacking installation instructions
    You are currently running Version 9.007005, but Version 9.100008 is required for this up2date package."

    So i dont understand why the Installer is not using after 9.007005 the next file in the list = u2d-sys-9.007004-100016.tgz.gpg and afterwards going on with the 9.100008.

    the script is ignoring the 280MB file and want to install the u2d-sys-9.100008-100016.tgz.gpg 51.7 MB, but this is not working cause it recquires the u2d-sys-9.007004-100016.tgz.gpg 280 MB.

    so what should i do to get the 280Mb Update starting?

  • Hi Chrizz,

    In my topic I had problems to upload the bigger updates (>150MB) because I had an old rev. of the ASG120 with only 1GB memory and 1 GB Swap. During upload with the Web interface I could see in a SSH session in "top" that I was running out of memory (mem and swap full) so the webserver crashed and restarted. So I was not able to upload the bigger updates with the web interface. What I did to update to the final version: I enabled up2date again and the system started to load all patches by itself. Of course there was again not enough space to install the patches. Then I disabled up2date and deleted one by one the latest patches from /var/up2date/sys till I got enough space to install the patches. By this way I got to version 9.11xxx and at this point I started the up2date again…

    I manged it finally to get my ASG120 to the final version, but it was a pain. Especially because the older boxes are horrible slow during updates and reboots… ;-)

    Best regards
    Matthias
  • Okay, but sadly this solution dont wokr for me :(, i set manual also tried with automatic. Deleted content of /var/up2date/sys, so i got enough space but it dont install the update to 9.1 as u can see now in the Log above ....

    I am now at the point : Running 9.007-5

    Update Status nothing available ( because i hav manual and deleted all packages.

    If i enable automatic all updates get downloaded but not installed. ( i get no option to install them in the web interface)

    So what package should i download to install them via shell.

  • Unfortunately I cannot help you at this point, I had also version 9.007-5 installed on the Firewall and I used ”u2d-sys-9.007004-100016.tgz.gpg 280 MB” to upgrade and it worked in my case.

    Best regards
    Matthias
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