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Radius user auto creation for user portal no email address

NathanRidge

Hi All,

I have a ASG320 which I am setting up the user portal with a radius backend for auto user creation which is working for authentication. My issue is when it creates the user there is no email address added to the email field, when a user logs in and it creates a user, there menu bar has none of the whitelist, blacklist etc options because of this.

If I manually add the email it is deleted next time the user is logged in unless I untick the backend sync option but this does not help in automatically populating this field.

So my question is how can I get the email field to populate with the same value as the username? is there a radius reply attribute that can be sent to populate this field? or something that can be modified on the utm to do this ?

\thanks in advance

Nathan



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  • 0
    ldap (AD or other) will return the email address as long as it's configured in the ldap account. Just set the ldap to the top of the authentication server list. To my experience, radius only returns a null value for mail, which is why it gets wiped when using it as the primary authentication server for the user portal.
  • 0 in reply to Scott_Klassen
    might create a support ticket and see if at Sophos knows what its expecting, its easy to reply email address back If I know what attribute the utm is expecting. Everything we do is using radius so big pain in the butt having to look at changing to anything else
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