Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

DO NOT INSTALL 9.352-6 or 9.318-5

See the thread "UTM Version 9.352-6 and 9.318-5 released"

Cheers - Bob



This thread was automatically locked due to age.
Parents Reply Children
  • I got bit by this update as well and do not have the resources to do a rollback and apply my backup. Few things to note that this also broke are:

    • httpproxy restarts about once an hour
    • had to disable dual scan on e-mail due to failed to connect to AV Scanner
    • error messages in /var/log/up2date.log
      • auisys[1988]: id="371J" severity="error" sys="system" sub="up2date" name="Fatal: Version conflict: required version: 9.8447 <=> current version: 9.8442" status="failed" action="install" package="savi"
      • auisys[12171]: id="371J" severity="error" sys="system" sub="up2date" name="Fatal: Version conflict: required version: 9.12934 <=> current version: 9.12907" status="failed" action="install" package="avira3"
      • auisys[6362]: id="371O" severity="error" sys="system" sub="up2date" name="Fatal: Up2Date package installation failed: Errors during the package installation, installation failed (10)" status="failed" action="install" code="10" package="app"

    I am a home licensed user and the forum is my only level of support. Do we have a status on when this can be fixed. Is there anything I can do to get my system stable. Really not looking forward to bringing down my home network this close to the holidays with all its activities.

    -Ron

    "Happy Wife, Happy Life", guess who aint happy about an unstable Internet.  :)

  • The bug was officially announced today in this blog post, however I don't remember that anyone else reported problems with e-mail protection module, only with Flow Monitor and graphs on Dashboard and in Executive reports.

    blogs.sophos.com/.../

  • @vilic Thank you for the quick response. I also noticed that no one else has observed any other issues. I am hoping it is just not my dumb luck. Between this late update on UTM9 and all the issues with XG I am kind of stuck between a rock and a hard place with no place to go.

    Here's hoping something comes out for UTM 9 real soon so I can go back to "Happy Life" :)

    -Ron
  • Manual fix instructions for Flow Monitor and WebAdmin problems was posted yesterday in this forum thread:

    https://community.sophos.com/products/unified-threat-management/f/52/p/73207/283427#283427

  • vilic said:

    Manual fix instructions for Flow Monitor and WebAdmin problems was posted yesterday in this forum thread:

    https://community.sophos.com/products/unified-threat-management/f/52/p/73207/283427#283427

    No.  That fixes the Exec Reports.  It does not fix Flow Monitor.

    Check the posts after the one linked to.

  • UPDATE: My issues seems to have stemmed from a failed Ethernet port of my ESXi's MPIO configuration. This was causing the DNS server (VM) to be very slow and erratic. Once port was identified and reconfigured all things came up roses.

    I am back to living with "Happy Wife, Happy Life" :)

    Thanks for all the feed back