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User Portal Access from internal network fails

I have SG230 UTM setup so the user portal uses https://company website.
Which is the same as the domain name on the UTM.  The company website is only using HTTP.  My exchange services come in on another IP.
I added an the external domain name in the internal DNS server so the website points at the webserver on the internal network when the external domain name is put in the browser.  I cannot get the user portal to work from internal network.  how do I fix this


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Parents
  • If the client planned on using the UTM for Email Protection and the current FQDN in their MX record was mail.domain.com, that was the hostname I used.  In all other cases, I now prefer secure.domain.com.  In public DNS, that should resolve to the primary IP on the External interface.  I would point the FQDN for your company website at an Additional Address on that interface.

    If you haven't established any certificate-based VPNs, the name change is almost painless when restoring from a backup with unique site data removed.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • If the client planned on using the UTM for Email Protection and the current FQDN in their MX record was mail.domain.com, that was the hostname I used.  In all other cases, I now prefer secure.domain.com.  In public DNS, that should resolve to the primary IP on the External interface.  I would point the FQDN for your company website at an Additional Address on that interface.

    If you haven't established any certificate-based VPNs, the name change is almost painless when restoring from a backup with unique site data removed.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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