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How to downgrade firmware versions in SG 450?

I recently update my firmware to 9.308 to 9.312-8 and we are experiencing constant http proxy not running - restarted notifications every 1 - 2 hours. 

I just want to know if its possible to revert back the firmware from 9.312-8 back to 9.308? I'm using the appliance SG 450.


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  • I recently update my firmware to 9.308 to 9.312-8 and we are experiencing constant http proxy not running - restarted notifications every 1 - 2 hours. 

    I just want to know if its possible to revert back the firmware from 9.312-8 back to 9.308? I'm using the appliance SG 450.


    not without reinstalling the system from the ground up..and make sure you have a config backup from the previous version of the firmware.  Get support/your reseller involved.

    Owner:  Emmanuel Technology Consulting

    http://etc-md.com

    Former Sophos SG(Astaro) advocate/researcher/Silver Partner

    PfSense w/Suricata, ntopng, 

    Other addons to follow

  • I would be tempted to re-install these Up2Dates using the "version change" trick - you might get lucky. In the following, you can copy and paste each block of code - no need to do a line at a time:

    Download the Up2Date packages from the ftp site: from the command line as root:

    cd /var/up2date/sys
    wget http://ftp.astaro.com/UTM/v9/up2date/u2d-sys-9.308016-309003.tgz.gpg
    wget http://ftp.astaro.com/UTM/v9/up2date/u2d-sys-9.309003-310011.tgz.gpg
    wget http://ftp.astaro.com/UTM/v9/up2date/u2d-sys-9.310011-311003.tgz.gpg
    wget http://ftp.astaro.com/UTM/v9/up2date/u2d-sys-9.311003-312008.tgz.gpg
        • Confirm that each md5sum is correct by comparing the results of the following with the contents of the corresponding .md5 files at ftp://ftp.astaro.com/pub/UTM/v9/up2date:
          md5sum u2d-sys-9.308016-309003.tgz.gpg
          md5sum u2d-sys-9.309003-310011.tgz.gpg
          md5sum u2d-sys-9.310011-311003.tgz.gpg
          md5sum u2d-sys-9.311003-312008.tgz.gpg
          If there was any error in any file, rm that file and download again as in step 1.

      • Prepare the Up2Dates for installation in WebAdmin:
        /sbin/auisys.plx --showdesc
        Using the technique described in Version Change Trick, change the version to ' 9.308016'
      • Install in WebAdmin on the 'Overview' tab of 'Management >> Up2Date'

    Did that cure the problem? If not, William's prescription is the only way to go. [:(]

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Have some problems too after updating 9.312-8,

    but i must confess i never installed an appliance from the ground up...

    is there maybe a guide how to do this? i heard of a special sophos USB stick...

    Thank you.
  • is there maybe a guide how to do this?
    @Holy:  https://www.sophos.com/en-us/support/knowledgebase/115879.aspx

     i heard of a special sophos USB stick
    Yes, Sophos sells special USB sticks that are used to install ISOs onto appliances.  Last I saw, they ran around $100 US.  https://www.sophos.com/en-us/support/utm-downloads/utm-smart-installer.aspx
    __________________
    ACE v8/SCA v9.3

    ...still have a v5 install disk in a box somewhere.

    http://xkcd.com
    http://www.tedgoff.com/mb
    http://www.projectcartoon.com/cartoon/1
  • Specz, I would start a case with Sophos Support --- they probably need to see what's causing your restarts.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.