Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 5 replies
  • Subscribers 2 subscribers
  • Views 3948 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

High Availability problem

PhilippeTAVERNE
Hi,
I am installing new cluster with two SG115 devices. The Node1 is configured  with automatic configuration  and Sync NIC eth3.
When I connect Node2 , a new device just received that have same firmware version 9.205-13, I can see following in HA logs:

2015:06:03-21:00:42 nasgwsophos ha_zeroconf[6177]: id="3800" severity="info" sys="System" sub="ha" name="Interface eth3 is up! Searching for active HA system!"
2015:06:03-21:00:42 nasgwsophos ha_zeroconf[6177]: id="3800" severity="info" sys="System" sub="ha" name="Using temporary ip 198.19.250.103"
2015:06:03-21:00:49 nasgwsophos ha_zeroconf[6177]: id="3800" severity="info" sys="System" sub="ha" name="No HA active, trying asg zeroconf!"
2015:06:03-21:00:54 nasgwsophos ha_zeroconf[6177]: id="3800" severity="info" sys="System" sub="ha" name="No other asg zeroconf node found!"
2015:06:03-21:00:54 nasgwsophos ha_zeroconf[6177]: id="3800" severity="info" sys="System" sub="ha" name="Waiting for interface to come up..."

Even after a factory reset on node 2, I still have same event

Is there someone who can help me ? Is that a known bug with this firmware version.
Thanks


This thread was automatically locked due to age.
Parents
  • 0
    You have Node2 cabled identically to Node1, correct?  If so, then I think you should get Sophos Support involved.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • 0
    You have Node2 cabled identically to Node1, correct?  If so, then I think you should get Sophos Support involved.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
  • 0 in reply to BAlfson
    sophos 550 with version 9.312

    HA interface = A8

    i am facing many problems.. somethings internet , SOPHOS LAN interface is working properly but when i remove one or two ISP cable from Master (TOTAL 4 ISP) the slave is not coming as Master, no internet connection and even can't access SOPHOS Webadmin. the issues are not identical with every testing. even i had connected Both LAN cables to small Cisco switch and from switch to only my laptop there is RTO while pinging to Internet , SOPHOS LAN etc...

    Note: there was old HA on ASG 525 which is recently upgraded to SOPHOS SG 550. as its lots of configuration i had uploaded the backup of old devices and the issue was there at that devices as well.

    if any one has experienced such situation please share...
Unfiltered HTML