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UTM 120 No firmware updates - No valid license?

itadm
Hi,

I have noticed that our recently purchased UTM 120 does not receive new firmwares. Pattern updates work well but the firmware download settings are greyed out.

Looking into logs "Up2Date messages" I found the entry below.

Any ideas?

Thanks in advance
Michael

2015:04:15-12:39:03 xyz audld[14199]: Starting Up2Date Package Downloader
2015:04:15-12:39:03 xyz audld[14199]: >=========================================================================
2015:04:15-12:39:03 xyz audld[14199]: id="3713" severity="error" sys="system" sub="up2date" name="Fatal: no valid license found, disabling system up2date"
2015:04:15-12:39:03 xyz audld[14199]: 
2015:04:15-12:39:03 xyz audld[14199]:  1. Modules::Logging::alf:100() /Modules/Logging.pm
2015:04:15-12:39:03 xyz audld[14199]:  2. Modules::Audld::SystemAttributes::_get_license:104() /Modules/Audld/SystemAttributes.pm
2015:04:15-12:39:03 xyz audld[14199]:  3. Modules::Audld::SystemAttributes::get:49() /Modules/Audld/SystemAttributes.pm
2015:04:15-12:39:03 xyz audld[14199]:  4. main::main:100() audld.pl
2015:04:15-12:39:03 xyz audld[14199]:  5. main::top-level:40() audld.pl
2015:04:15-12:39:05 xyz audld[14199]: 


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Parents Reply
  • 0 in reply to scorpionking
    Hi,

    thanks for the fast reply.
    We purchased it without any subscriptions.
    Therefore all it has is the base functionality.
    Is this the reason? Does base functionality not include firmware updates?

    If so what would be the minimum license to purchase if all we need are the security updates and base functionality?

    Regards
    Michael
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