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Up2Date Problem 9.211-3 ->

Hi,
we have 2 software sophos in ha (master/slave) and since a couple of days 9.211-3 version.

I manually downloaded and added the packages till 9.307.

Trying to update the version, the u2d process fails:

2015:02:18-06:52:14 Vierer-Firewall-1 auisys[1890]: Installing up2date package file '/var/up2date//sys/u2d-sys-9.300005-301002.tgz.gpg' 
2015:02:18-06:52:15 Vierer-Firewall-1 auisys[1890]: Verifying up2date package signature 
2015:02:18-06:52:15 Vierer-Firewall-1 auisys[1890]: Unpacking installation instructions 
2015:02:18-06:52:16 Vierer-Firewall-1 auisys[1890]: >========================================================================= 
2015:02:18-06:52:16 Vierer-Firewall-1 auisys[1890]: id="371J" severity="error" sys="system" sub="up2date" name="Fatal: Version conflict: required version: 9.300005  current version: 9.211003" status="failed" action="install" package="sys" 
2015:02:18-06:52:16 Vierer-Firewall-1 auisys[1890]: 
2015:02:18-06:52:16 Vierer-Firewall-1 auisys[1890]: 1. main::alf:75() auisys.pl 
2015:02:18-06:52:16 Vierer-Firewall-1 auisys[1890]: 2. main:[:P]erform_work:1068() auisys.pl 
2015:02:18-06:52:16 Vierer-Firewall-1 auisys[1890]: 3. main::auisys_prepare_and_work:560() auisys.pl


It keeps on trying every couple of minutes.

I deleted the uploaded files from /var/up2date/sys directory, so that it seems, the retries have stopped.

1) What would be the correct way to get from 9.211-3 to 9.3x?
2) Why is the package 9.211-3 on sophos ftp server dated to 16th Feb 2015?
  Did we download a buggy version? Do we have to "reload" 9.211-3 again?
  And if yes, how?

THX
Raymond


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Parents
  • When two units are in HA, the Slave is Up2Dated first.  After the Up2Date and reboot, the Master syncs to the Slave.  When the syncing process has completed successfully, the Slave becomes Master and the new Slave is Up2Dated.  Are you in the middle of that process now?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • When two units are in HA, the Slave is Up2Dated first.  After the Up2Date and reboot, the Master syncs to the Slave.  When the syncing process has completed successfully, the Slave becomes Master and the new Slave is Up2Dated.  Are you in the middle of that process now?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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