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UTM320 with 9.307-6 - Basically unusable after update

Kmaracle
Hello, I've been trying Sophos support, no luck for the last two days...

Our UTM320 is reaching 100% CPU and RAM usage periodically.

Top reports that the culprit is the  websec-reporter it uses all available memory until it starts to coredump all over the place.

Once this process starts core dumping, the http.log file also fills up with

2015:02:05-12:00:09 QMSGW httpproxy[5510]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0xdf4c000" function="send_request_body_send" file="request.c" line="632" message="recv: Input/output error"

2015:02:05-12:00:09 QMSGW httpproxy[5510]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0xde2db000" function="send_request_body_send" file="request.c" line="632" message="recv: Input/output error"

I can restart the proxy service by:

 /var/mdw/scripts/httpproxy restart    --for HTTP

And this will sometimes allow the system to limp along at 80-90 Memory usage (because of websec-reporter using it all), eventually websec ends, and all is good for about a half an hour or so then it restarts again

Any suggestions? We are a public school, the kids are very sad.....


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  • 0
    You could also try lowering the reporting retention settings.

    Barry
  • 0 in reply to BarryG
    Search for pattern "File exists" in Your proxy http.log, my UTM disk is 100% overloaded for 5-10 min. I don't know exactly, but proxy is trying unsuccessfully recreating the cache. During these 5-10min postgres are waiting for disk I/O to write statistics, but very slow, it causes high CPU, IMHO.
     
    ID34197 9.305 httpcache cannot be created - mkdir /var/httpcache/0 failed: File exists
    ------------------------------------------------------------------------
    Description:
    Workaround:
    Fixed in:     9.308
Reply
  • 0 in reply to BarryG
    Search for pattern "File exists" in Your proxy http.log, my UTM disk is 100% overloaded for 5-10 min. I don't know exactly, but proxy is trying unsuccessfully recreating the cache. During these 5-10min postgres are waiting for disk I/O to write statistics, but very slow, it causes high CPU, IMHO.
     
    ID34197 9.305 httpcache cannot be created - mkdir /var/httpcache/0 failed: File exists
    ------------------------------------------------------------------------
    Description:
    Workaround:
    Fixed in:     9.308
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