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Expired Home License

Quick question. My previous home license expired so I logged into myutm and created a new license file. Intrusion Prevention, Web Filtering and many others are now disabled. 

Did I apply the license incorrectly or has Sophos started to limit the functionality of the home license.

Thanks.


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  • Did you by accident create an essentials license insted of a home license?
    You have to delete your expired home license in MyUTM and then create a new one.

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
  • Thanks for the quick response. You are absolutely right. I created the essentials license instead.

    ID10T error!!!!!

    Problem exist between keyboard and user!!!!!

    Thanks for the help
  • Did you create a UTM SW Essential Firewall license or a Home Use License?

    When you view the license#######.txt do you see something like either of the following?

    Essential Firewall:

    -----BEGIN PGP SIGNED MESSAGE-----
    Hash: SHA1

    [LicenseInfo]
    Owner = XYZ account
    Id = 000000
    LicenseString = 0123456789abcdef0123456789abcdef

    Revision = 1

    [LicenseOptions]
    Type = UNLIMITED
    RegistrationDate = 01/04/2015
    ExpirationDate = Never
    LicenseMode = ondemand
    UserLimit = 9999
    ConcurrentConnections = 999999
    Special = None
    SiteWideLicense = OFF
    ClusterNodes = 0
    OEM = off

    -----BEGIN PGP SIGNATURE-----
    Version: GnuPG v2.0.19 (GNU/Linux)


    -----END PGP SIGNATURE-----


    Home Use:

    -----BEGIN PGP SIGNED MESSAGE-----
    Hash: SHA1

    [LicenseInfo]
    Owner = XYZ account
    Id = 000000
    LicenseString = 0123456789abcdef0123456789abcdef

    Revision = 1

    [LicenseOptions]
    Type = 50
    RegistrationDate = 01/04/2015
    ExpirationDate = Never
    LicenseMode = ondemand
    UserLimit = 50
    ConcurrentConnections = 32000
    Special = Home use only
    SiteWideLicense = OFF
    ClusterNodes = 0
    OEM = off

    [NetworkSecurity]
    Start = 01/04/2015
    Stop = 01/05/2018

    [WebSecurity]
    Start = 01/04/2015
    Stop = 01/05/2018

    [MailSecurity]
    Start = 01/04/2015
    Stop = 01/05/2018

    [WebApplicationSecurity]
    Start = 01/04/2015
    Stop = 01/05/2018

    [WirelessSecurity]
    Start = 01/04/2015
    Stop = 01/05/2018

    [StandardSupport]
    Start = 01/04/2015
    Stop = 01/05/2018

    [EndpointAntiVirus]
    Count = 10
    Start = 01/04/2015
    Stop = 01/05/2018

    -----BEGIN PGP SIGNATURE-----
    Version: GnuPG v2.0.19 (GNU/Linux)


    -----END PGP SIGNATURE-----
  • Yes. I fixed it now. I downloaded the home user license and everything is back to how it was.

    thanks Again
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