Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Support for LTE K5006-Z (4G)

Does anyone know if the UTM supports the 4G USB K5006-Z modem?

I've plugged it in and rebooted, but the UTM doesn't pick it up.

Thanks


This thread was automatically locked due to age.
Parents
  • Have you attempted to reinstall from ISO with the USB modem inserted prior to the install?  This OS is not plug-n-play; only the necessary drivers are loaded at installation.  If that doesn't solve the problem for you, we will need to conclude that it is not supported, so please report your results here.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Have you attempted to reinstall from ISO with the USB modem inserted prior to the install?  This OS is not plug-n-play; only the necessary drivers are loaded at installation.  If that doesn't solve the problem for you, we will need to conclude that it is not supported, so please report your results here.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
No Data
Share Feedback
×

Submitted a Tech Support Case lately from the Support Portal?