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slave node death after up2date

Hi all.
I've update a cluster of two UTM 220 form 9.00.5-16 to the latest version 9.209-8. after the up2date process on node 2 this UTM was death. On the panel i can see a error message (node SLAVE error) and in the HA page it's marked as DEATH ... I've try to reboot the slave without success ... anyone can help me? [[:(]][[:(]]

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0 davide_pala over 10 years ago

UPDATE: the master role was switched on node 2 during the up2date ... now i've node 1 at the version 9.209-8 but it's unrechable and on node 2 in the HA log i've found this message:

2014:11:18-11:17:44 ASGMI01-1 ha_daemon[3797]: id="38A0" severity="info" sys="System" sub="ha" name="Activating sync process for database on node 2"
2014:11:18-11:17:44 ASGMI01-1 slon_control[32380]: Set mode to MASTER
2014:11:18-11:17:44 ASGMI01-1 slon_control[32380]: Slonik error, process exited with value 255
2014:11:18-11:17:45 ASGMI01-1 slon_control[32380]: Started slon process 32510 for reporting
2014:11:18-11:31:28 ASGMI01-1 conntrack-tools[4673]: no dedicated links available!
2014:11:18-11:31:28 ASGMI01-1 ha_daemon[3797]: id="38A3" severity="debug" sys="System" sub="ha" name="Netlink: Lost link beat on eth3!"
2014:11:18-11:31:30 ASGMI01-1 ha_daemon[3797]: id="38A3" severity="debug" sys="System" sub="ha" name="Netlink: Found link beat on eth3 again!"
2014:11:18-12:51:14 ASGMI01-1 conntrack-tools[4673]: no dedicated links available!
2014:11:18-12:51:14 ASGMI01-1 ha_daemon[3797]: id="38A3" severity="debug" sys="System" sub="ha" name="Netlink: Lost link beat on eth3!"
2014:11:18-12:51:34 ASGMI01-1 ha_daemon[3797]: id="38A3" severity="debug" sys="System" sub="ha" name="Netlink: Found link beat on eth3 again!"
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0 BAlfson over 10 years ago

Davide, please have your reseller open a ticket with Sophos Support. You may need to reload both units from ISO and restore a backup if they can't identify and fix your problems. I've seen Up2Date problems in High-Availability before, but it's not clear whether there is a problem on one unit, or both.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 davide_pala over 10 years ago

Hi Bob .. today sophos have confirmed my fear ... i've a broken interface ....thanks for your reply
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slave node death after up2date

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