Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

UTM Smart Installer AutoUpdater Error

We purchased the Sophos UTM Smart Installer USB stick so that we can re-install the OS on our hardware UTM product.  

I started the SUSI.exe program that's on the stick to download the latest version and when it first starts up, it tries to Auto Update.  However, this process fails with the following error "Current version is 1.1.5. Checking for update... Fail!  Bad response! Could not retrieve version.".

I've tried taking this stick home and trying it there to see if something was being blocked on our network, but it doesn't work there either.  The program will open if I click on OK and I can download the latest version of the OS.  I would just like it more if I didn't get this error right away, out-of-the-box.

Any ideas?


This thread was automatically locked due to age.
Parents Reply Children
No Data