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ASG 120 crashes sometimes a week after update to 9.113-1

Hello,
we did the update from v8 about 4 weeks ago, it went ok for 2 weeks but from last week the asg becomes unresponsible 2-3 times a week.
Any idea what to look for?
The guys from the service company already looked but did not find anything suspicious in the logs.
The device is not warmer than my hand.
CPU is between 15 and 95%, RAM(1GB) is at 35% (at the moment)
There are 6 site-to-site vpn and about 1-5 remote access runinng simultanously.
(We did not have these problems before the update!)
Regards
Uwe

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0 Crisman over 11 years ago

It seems the problem is on your ASG hardware and not on the UTM software, if you have a valid maintenance contract with Sophos its better call their support for hardware replacement.
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0 Crisman over 11 years ago

It seems the problem is on your ASG hardware and not on the UTM software, if you have a valid maintenance contract with Sophos its better call their support for hardware replacement.
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0 USBerlin over 11 years ago in reply to Crisman

it's running again.
The guys of our provider, a small company here in Berlin, sent us a replacement device (an old one they still had on stock) where they already uploaded our configuration. Now the branch offices are able to work again.
I will install UTM as a software version and transfer the license from hardware to software so it's easyer to change the hardware in case of another crash.
Thank you all for your input
Uwe
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