This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

UTM 9.204 Intel E1000e NIC crash

Just upgraded to 9.204 and I still have Intel E1000e NIC crashs. PLEAZE SOPHOS - fix this now asap...

After manuel set "ethtool -K eth1 gso off gro off" normal operation can be obtained, but this it gone when rebooting [:@]

2014:07:11-20:28:20 fw kernel: [ 6621.930212] next_to_watch 

2014:07:11-20:28:20 fw kernel: [ 6621.930212] jiffies 
2014:07:11-20:28:20 fw kernel: [ 6621.930212] next_to_watch.status 
2014:07:11-20:28:20 fw kernel: [ 6621.930212] MAC Status 
2014:07:11-20:28:20 fw kernel: [ 6621.930212] PHY Status 
2014:07:11-20:28:20 fw kernel: [ 6621.930212] PHY 1000BASE-T Status 
2014:07:11-20:28:20 fw kernel: [ 6621.930212] PHY Extended Status 
2014:07:11-20:28:20 fw kernel: [ 6621.930212] PCI Status 
2014:07:11-20:28:20 fw kernel: [ 6621.937388] e1000e 0000:00:19.0 eth1: Reset adapter unexpectedly
2014:07:11-20:28:23 fw kernel: [ 6625.762700] e1000e: eth1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx
2014:07:11-20:32:06 fw kernel: [ 6847.695940] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:
2014:07:11-20:32:06 fw kernel: [ 6847.695940] TDH 
2014:07:11-20:32:06 fw kernel: [ 6847.695940] TDT 
2014:07:11-20:32:06 fw kernel: [ 6847.695940] next_to_use 
2014:07:11-20:32:06 fw kernel: [ 6847.695940] next_to_clean 
2014:07:11-20:32:06 fw kernel: [ 6847.695940] buffer_info[next_to_clean]:
2014:07:11-20:32:06 fw kernel: [ 6847.695940] time_stamp 
2014:07:11-20:32:06 fw kernel: [ 6847.695940] next_to_watch 
2014:07:11-20:32:06 fw kernel: [ 6847.695940] jiffies 
2014:07:11-20:32:06 fw kernel: [ 6847.695940] next_to_watch.status 
2014:07:11-20:32:06 fw kernel: [ 6847.695940] MAC Status 
2014:07:11-20:32:06 fw kernel: [ 6847.695940] PHY Status 
2014:07:11-20:32:06 fw kernel: [ 6847.695940] PHY 1000BASE-T Status 
2014:07:11-20:32:06 fw kernel: [ 6847.695940] PHY Extended Status 
2014:07:11-20:32:06 fw kernel: [ 6847.695940] PCI Status 
2014:07:11-20:32:08 fw kernel: [ 6849.693885] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:
2014:07:11-20:32:08 fw kernel: [ 6849.693885] TDH 
2014:07:11-20:32:08 fw kernel: [ 6849.693885] TDT 
2014:07:11-20:32:08 fw kernel: [ 6849.693885] next_to_use 
2014:07:11-20:32:08 fw kernel: [ 6849.693885] next_to_clean 
2014:07:11-20:32:08 fw kernel: [ 6849.693885] buffer_info[next_to_clean]:
2014:07:11-20:32:08 fw kernel: [ 6849.693885] time_stamp 
2014:07:11-20:32:08 fw kernel: [ 6849.693885] next_to_watch 
2014:07:11-20:32:08 fw kernel: [ 6849.693885] jiffies 
2014:07:11-20:32:08 fw kernel: [ 6849.693885] next_to_watch.status 
2014:07:11-20:32:08 fw kernel: [ 6849.693885] MAC Status 
2014:07:11-20:32:08 fw kernel: [ 6849.693885] PHY Status 
2014:07:11-20:32:08 fw kernel: [ 6849.693885] PHY 1000BASE-T Status 
2014:07:11-20:32:08 fw kernel: [ 6849.693885] PHY Extended Status 
2014:07:11-20:32:08 fw kernel: [ 6849.693885] PCI Status 
2014:07:11-20:32:09 fw kernel: [ 6850.691975] e1000e 0000:00:19.0 eth1: Reset adapter unexpectedly
2014:07:11-20:32:12 fw kernel: [ 6854.449265] e1000e: eth1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx
2014:07:11-20:33:27 fw kernel: [ 6928.600113] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:
2014:07:11-20:33:27 fw kernel: [ 6928.600113] TDH 
2014:07:11-20:33:27 fw kernel: [ 6928.600113] TDT 
2014:07:11-20:33:27 fw kernel: [ 6928.600113] next_to_use 
2014:07:11-20:33:27 fw kernel: [ 6928.600113] next_to_clean 
2014:07:11-20:33:27 fw kernel: [ 6928.600113] buffer_info[next_to_clean]:
2014:07:11-20:33:27 fw kernel: [ 6928.600113] time_stamp 
2014:07:11-20:33:27 fw kernel: [ 6928.600113] next_to_watch 
2014:07:11-20:33:27 fw kernel: [ 6928.600113] jiffies 
2014:07:11-20:33:27 fw kernel: [ 6928.600113] next_to_watch.status 
2014:07:11-20:33:27 fw kernel: [ 6928.600113] MAC Status 
2014:07:11-20:33:27 fw kernel: [ 6928.600113] PHY Status 
2014:07:11-20:33:27 fw kernel: [ 6928.600113] PHY 1000BASE-T Status 
2014:07:11-20:33:27 fw kernel: [ 6928.600113] PHY Extended Status 
2014:07:11-20:33:27 fw kernel: [ 6928.600113] PCI Status 
2014:07:11-20:33:29 fw kernel: [ 6930.598052] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:
2014:07:11-20:33:29 fw kernel: [ 6930.598052] TDH 
2014:07:11-20:33:29 fw kernel: [ 6930.598052] TDT 
2014:07:11-20:33:29 fw kernel: [ 6930.598052] next_to_use 
2014:07:11-20:33:29 fw kernel: [ 6930.598052] next_to_clean 
2014:07:11-20:33:29 fw kernel: [ 6930.598052] buffer_info[next_to_clean]:
2014:07:11-20:33:29 fw kernel: [ 6930.598052] time_stamp 
2014:07:11-20:33:29 fw kernel: [ 6930.598052] next_to_watch 
2014:07:11-20:33:29 fw kernel: [ 6930.598052] jiffies 
2014:07:11-20:33:29 fw kernel: [ 6930.598052] next_to_watch.status 
2014:07:11-20:33:29 fw kernel: [ 6930.598052] MAC Status 
2014:07:11-20:33:29 fw kernel: [ 6930.598052] PHY Status 
2014:07:11-20:33:29 fw kernel: [ 6930.598052] PHY 1000BASE-T Status 
2014:07:11-20:33:29 fw kernel: [ 6930.598052] PHY Extended Status 
2014:07:11-20:33:29 fw kernel: [ 6930.598052] PCI Status 
2014:07:11-20:33:31 fw kernel: [ 6932.595992] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:
2014:07:11-20:33:31 fw kernel: [ 6932.595992] TDH 
2014:07:11-20:33:31 fw kernel: [ 6932.595992] TDT 
2014:07:11-20:33:31 fw kernel: [ 6932.595992] next_to_use 
2014:07:11-20:33:31 fw kernel: [ 6932.595992] next_to_clean 
2014:07:11-20:33:31 fw kernel: [ 6932.595992] buffer_info[next_to_clean]:
2014:07:11-20:33:31 fw kernel: [ 6932.595992] time_stamp 
2014:07:11-20:33:31 fw kernel: [ 6932.595992] next_to_watch 
2014:07:11-20:33:31 fw kernel: [ 6932.595992] jiffies 
2014:07:11-20:33:31 fw kernel: [ 6932.595992] next_to_watch.status 
2014:07:11-20:33:31 fw kernel: [ 6932.595992] MAC Status 
2014:07:11-20:33:31 fw kernel: [ 6932.595992] PHY Status 
2014:07:11-20:33:31 fw kernel: [ 6932.595992] PHY 1000BASE-T Status 
2014:07:11-20:33:31 fw kernel: [ 6932.595992] PHY Extended Status 
2014:07:11-20:33:31 fw kernel: [ 6932.595992] PCI Status 
2014:07:11-20:33:33 fw kernel: [ 6934.593959] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:
2014:07:11-20:33:33 fw kernel: [ 6934.593959] TDH 
2014:07:11-20:33:33 fw kernel: [ 6934.593959] TDT 
2014:07:11-20:33:33 fw kernel: [ 6934.593959] next_to_use 
2014:07:11-20:33:33 fw kernel: [ 6934.593959] next_to_clean 
2014:07:11-20:33:33 fw kernel: [ 6934.593959] buffer_info[next_to_clean]:
2014:07:11-20:33:33 fw kernel: [ 6934.593959] time_stamp 
2014:07:11-20:33:33 fw kernel: [ 6934.593959] next_to_watch 
2014:07:11-20:33:33 fw kernel: [ 6934.593959] jiffies 
2014:07:11-20:33:33 fw kernel: [ 6934.593959] next_to_watch.status 
2014:07:11-20:33:33 fw kernel: [ 6934.593959] MAC Status 
2014:07:11-20:33:33 fw kernel: [ 6934.593959] PHY Status 
2014:07:11-20:33:33 fw kernel: [ 6934.593959] PHY 1000BASE-T Status 
2014:07:11-20:33:33 fw kernel: [ 6934.593959] PHY Extended Status 
2014:07:11-20:33:33 fw kernel: [ 6934.593959] PCI Status 
2014:07:11-20:33:33 fw kernel: [ 6934.604903] e1000e 0000:00:19.0 eth1: Reset adapter unexpectedly
2014:07:11-20:33:36 fw kernel: [ 6938.414254] e1000e: eth1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx


This thread was automatically locked due to age.
Parents
  • I've heard some reports of this (or at least a similar issue) resolved with a BIOS change. 

    Disabling ASPM in the BIOS has been found to stop interface lock-ups in a number of cases. Perhaps it will help for some on this thread as well.
Reply
  • I've heard some reports of this (or at least a similar issue) resolved with a BIOS change. 

    Disabling ASPM in the BIOS has been found to stop interface lock-ups in a number of cases. Perhaps it will help for some on this thread as well.
Children
No Data