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e1000 resetting

Mast_01
i'm having *QUITE* a bit of an issue with a "new" UTM 9.203 install
the NIC is RESETTING wreaking havoc in comms.
kernel message: 
2014:06:26-15:17:31 utm kernel: [94499.808337] e1000e 0000:00:19.0 eth2: Detected Hardware Unit Hang:

2014:06:26-15:17:31 utm kernel: [94499.808337]   TDH                  

2014:06:26-15:17:31 utm kernel: [94499.808337]   TDT                  

2014:06:26-15:17:31 utm kernel: [94499.808337]   next_to_use          

2014:06:26-15:17:31 utm kernel: [94499.808337]   next_to_clean        

2014:06:26-15:17:31 utm kernel: [94499.808337] buffer_info[next_to_clean]:

2014:06:26-15:17:31 utm kernel: [94499.808337]   time_stamp           

2014:06:26-15:17:31 utm kernel: [94499.808337]   next_to_watch        

2014:06:26-15:17:31 utm kernel: [94499.808337]   jiffies              

2014:06:26-15:17:31 utm kernel: [94499.808337]   next_to_watch.status 

2014:06:26-15:17:31 utm kernel: [94499.808337] MAC Status             

2014:06:26-15:17:31 utm kernel: [94499.808337] PHY Status             

2014:06:26-15:17:31 utm kernel: [94499.808337] PHY 1000BASE-T Status  

2014:06:26-15:17:31 utm kernel: [94499.808337] PHY Extended Status    

2014:06:26-15:17:31 utm kernel: [94499.808337] PCI Status             

2014:06:26-15:17:33 utm kernel: [94501.808357] e1000e 0000:00:19.0 eth2: Detected Hardware Unit Hang:

2014:06:26-15:17:33 utm kernel: [94501.808357]   TDH                  

2014:06:26-15:17:33 utm kernel: [94501.808357]   TDT                  

2014:06:26-15:17:33 utm kernel: [94501.808357]   next_to_use          

2014:06:26-15:17:33 utm kernel: [94501.808357]   next_to_clean        

2014:06:26-15:17:33 utm kernel: [94501.808357] buffer_info[next_to_clean]:

2014:06:26-15:17:33 utm kernel: [94501.808357]   time_stamp           

2014:06:26-15:17:33 utm kernel: [94501.808357]   next_to_watch        

2014:06:26-15:17:33 utm kernel: [94501.808357]   jiffies              

2014:06:26-15:17:33 utm kernel: [94501.808357]   next_to_watch.status 

2014:06:26-15:17:33 utm kernel: [94501.808357] MAC Status             

2014:06:26-15:17:33 utm kernel: [94501.808357] PHY Status             

2014:06:26-15:17:33 utm kernel: [94501.808357] PHY 1000BASE-T Status  

2014:06:26-15:17:33 utm kernel: [94501.808357] PHY Extended Status    

2014:06:26-15:17:33 utm kernel: [94501.808357] PCI Status             

2014:06:26-15:17:35 utm kernel: [94503.808389] e1000e 0000:00:19.0 eth2: Detected Hardware Unit Hang:

2014:06:26-15:17:35 utm kernel: [94503.808389]   TDH                  

2014:06:26-15:17:35 utm kernel: [94503.808389]   TDT                  

2014:06:26-15:17:35 utm kernel: [94503.808389]   next_to_use          

2014:06:26-15:17:35 utm kernel: [94503.808389]   next_to_clean        

2014:06:26-15:17:35 utm kernel: [94503.808389] buffer_info[next_to_clean]:

2014:06:26-15:17:35 utm kernel: [94503.808389]   time_stamp           

2014:06:26-15:17:35 utm kernel: [94503.808389]   next_to_watch        

2014:06:26-15:17:35 utm kernel: [94503.808389]   jiffies              

2014:06:26-15:17:35 utm kernel: [94503.808389]   next_to_watch.status 

2014:06:26-15:17:35 utm kernel: [94503.808389] MAC Status             

2014:06:26-15:17:35 utm kernel: [94503.808389] PHY Status             

2014:06:26-15:17:35 utm kernel: [94503.808389] PHY 1000BASE-T Status  

2014:06:26-15:17:35 utm kernel: [94503.808389] PHY Extended Status    

2014:06:26-15:17:35 utm kernel: [94503.808389] PCI Status             

2014:06:26-15:17:37 utm kernel: [94505.808037] e1000e 0000:00:19.0 eth2: Reset adapter unexpectedly

2014:06:26-15:17:40 utm kernel: [94509.332884] e1000e: eth2 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None


i've googled and this seems to be a problem with a lot of linux installations.

so far themost useful: kernel modules - Linux e1000e (Intel networking driver) problems galore, where do I start? - Server Fault
says about running kernel with ASPM disabled, how do i do this?, or am i better off opening a support ticket(which brings me to the issues that this is running on a trial lic on software until the HW SG arrives...)


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Parents
  • 0
    Hi, yours does look similar, but it seems to be getting the error repeatedly, rather than occasionally.

    You might want to consider downgrading to 9.1x until the driver in 9.2x is fixed, or use another NIC for now.

    Barry
  • 0 in reply to BarryG
    Hi, yours does look similar, but it seems to be getting the error repeatedly, rather than occasionally.

    You might want to consider downgrading to 9.1x until the driver in 9.2x is fixed, or use another NIC for now.

    Barry


    Well I'm not sure if I can downgrade to 9.1x since I have two AP30 Access Points with the current firmware and I think that its not possible to downgrade the firmware, in the other hand my box does not have enough room to add an extra lan card. [:@]
Reply
  • 0 in reply to BarryG
    Hi, yours does look similar, but it seems to be getting the error repeatedly, rather than occasionally.

    You might want to consider downgrading to 9.1x until the driver in 9.2x is fixed, or use another NIC for now.

    Barry


    Well I'm not sure if I can downgrade to 9.1x since I have two AP30 Access Points with the current firmware and I think that its not possible to downgrade the firmware, in the other hand my box does not have enough room to add an extra lan card. [:@]
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