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e1000 resetting

i'm having *QUITE* a bit of an issue with a "new" UTM 9.203 install
the NIC is RESETTING wreaking havoc in comms.
kernel message:

2014:06:26-15:17:31 utm kernel: [94499.808337] e1000e 0000:00:19.0 eth2: Detected Hardware Unit Hang:

2014:06:26-15:17:31 utm kernel: [94499.808337]   TDH                  

2014:06:26-15:17:31 utm kernel: [94499.808337]   TDT                  

2014:06:26-15:17:31 utm kernel: [94499.808337]   next_to_use          

2014:06:26-15:17:31 utm kernel: [94499.808337]   next_to_clean        

2014:06:26-15:17:31 utm kernel: [94499.808337] buffer_info[next_to_clean]:

2014:06:26-15:17:31 utm kernel: [94499.808337]   time_stamp           

2014:06:26-15:17:31 utm kernel: [94499.808337]   next_to_watch        

2014:06:26-15:17:31 utm kernel: [94499.808337]   jiffies              

2014:06:26-15:17:31 utm kernel: [94499.808337]   next_to_watch.status 

2014:06:26-15:17:31 utm kernel: [94499.808337] MAC Status             

2014:06:26-15:17:31 utm kernel: [94499.808337] PHY Status             

2014:06:26-15:17:31 utm kernel: [94499.808337] PHY 1000BASE-T Status  

2014:06:26-15:17:31 utm kernel: [94499.808337] PHY Extended Status    

2014:06:26-15:17:31 utm kernel: [94499.808337] PCI Status             

2014:06:26-15:17:33 utm kernel: [94501.808357] e1000e 0000:00:19.0 eth2: Detected Hardware Unit Hang:

2014:06:26-15:17:33 utm kernel: [94501.808357]   TDH                  

2014:06:26-15:17:33 utm kernel: [94501.808357]   TDT                  

2014:06:26-15:17:33 utm kernel: [94501.808357]   next_to_use          

2014:06:26-15:17:33 utm kernel: [94501.808357]   next_to_clean        

2014:06:26-15:17:33 utm kernel: [94501.808357] buffer_info[next_to_clean]:

2014:06:26-15:17:33 utm kernel: [94501.808357]   time_stamp           

2014:06:26-15:17:33 utm kernel: [94501.808357]   next_to_watch        

2014:06:26-15:17:33 utm kernel: [94501.808357]   jiffies              

2014:06:26-15:17:33 utm kernel: [94501.808357]   next_to_watch.status 

2014:06:26-15:17:33 utm kernel: [94501.808357] MAC Status             

2014:06:26-15:17:33 utm kernel: [94501.808357] PHY Status             

2014:06:26-15:17:33 utm kernel: [94501.808357] PHY 1000BASE-T Status  

2014:06:26-15:17:33 utm kernel: [94501.808357] PHY Extended Status    

2014:06:26-15:17:33 utm kernel: [94501.808357] PCI Status             

2014:06:26-15:17:35 utm kernel: [94503.808389] e1000e 0000:00:19.0 eth2: Detected Hardware Unit Hang:

2014:06:26-15:17:35 utm kernel: [94503.808389]   TDH                  

2014:06:26-15:17:35 utm kernel: [94503.808389]   TDT                  

2014:06:26-15:17:35 utm kernel: [94503.808389]   next_to_use          

2014:06:26-15:17:35 utm kernel: [94503.808389]   next_to_clean        

2014:06:26-15:17:35 utm kernel: [94503.808389] buffer_info[next_to_clean]:

2014:06:26-15:17:35 utm kernel: [94503.808389]   time_stamp           

2014:06:26-15:17:35 utm kernel: [94503.808389]   next_to_watch        

2014:06:26-15:17:35 utm kernel: [94503.808389]   jiffies              

2014:06:26-15:17:35 utm kernel: [94503.808389]   next_to_watch.status 

2014:06:26-15:17:35 utm kernel: [94503.808389] MAC Status             

2014:06:26-15:17:35 utm kernel: [94503.808389] PHY Status             

2014:06:26-15:17:35 utm kernel: [94503.808389] PHY 1000BASE-T Status  

2014:06:26-15:17:35 utm kernel: [94503.808389] PHY Extended Status    

2014:06:26-15:17:35 utm kernel: [94503.808389] PCI Status             

2014:06:26-15:17:37 utm kernel: [94505.808037] e1000e 0000:00:19.0 eth2: Reset adapter unexpectedly

2014:06:26-15:17:40 utm kernel: [94509.332884] e1000e: eth2 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None

i've googled and this seems to be a problem with a lot of linux installations.

so far themost useful: kernel modules - Linux e1000e (Intel networking driver) problems galore, where do I start? - Server Fault
says about running kernel with ASPM disabled, how do i do this?, or am i better off opening a support ticket(which brings me to the issues that this is running on a trial lic on software until the HW SG arrives...)

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Parents

0 Mast_01 over 10 years ago

HW is a HP DC5800 minitower(C2D E4600, 2GB RAM) with 3 NICs, one the intel onboard, a 3c905B and a tplink gigabit pcie

utm:/home/login # lspci -tv

-[0000:00]-+-00.0  Intel Corporation 82Q33 Express DRAM Controller

           +-02.0  Intel Corporation 82Q33 Express Integrated Graphics Controller

           +-03.0  Intel Corporation 82Q33 Express MEI Controller

           +-19.0  Intel Corporation 82566DM-2 Gigabit Network Connection

           +-1a.0  Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4

           +-1a.1  Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5

           +-1a.2  Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6

           +-1a.7  Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2

           +-1b.0  Intel Corporation 82801I (ICH9 Family) HD Audio Controller

           +-1c.0-[20]--

           +-1c.1-[30]----00.0  Realtek Semiconductor Co., Ltd. RTL8111/8168 PCI Express Gigabit Ethernet controller

           +-1d.0  Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1

           +-1d.1  Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2

           +-1d.2  Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3

           +-1d.7  Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1

           +-1e.0-[07]----04.0  3Com Corporation 3c905B 100BaseTX [Cyclone]

           +-1f.0  Intel Corporation 82801IB (ICH9) LPC Interface Controller

           +-1f.2  Intel Corporation 82801IB (ICH9) 2 port SATA Controller [IDE mode]

           \-1f.5  Intel Corporation 82801I (ICH9 Family) 2 port SATA Controller [IDE mode]

extra detail on the e1000:

utm:/home/login # lspci -vvv -s 00:19.0

00:19.0 Ethernet controller: Intel Corporation 82566DM-2 Gigabit Network Connection (rev 02)

        Subsystem: Hewlett-Packard Company Device 281e

        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+

        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR-

[EDIT[

Also:

utm:/home/login # ethtool -d eth2

MAC Registers

-------------

0x00000: CTRL (Device control register)  0x40100240

      Endian mode (buffers):             little

      Link reset:                        normal

      Set link up:                       1

      Invert Loss-Of-Signal:             no

      Receive flow control:              disabled

      Transmit flow control:             disabled

      VLAN mode:                         enabled

      Auto speed detect:                 disabled

      Speed select:                      1000Mb/s

      Force speed:                       no

      Force duplex:                      no

0x00008: STATUS (Device status register) 0x00080283

      Duplex:                            full

      Link up:                           link config

      TBI mode:                          disabled

      Link speed:                        1000Mb/s

      Bus type:                          PCI

      Bus speed:                         33MHz

      Bus width:                         32-bit

0x00100: RCTL (Receive control register) 0x04008002

      Receiver:                          enabled

      Store bad packets:                 disabled

      Unicast promiscuous:               disabled

      Multicast promiscuous:             disabled

      Long packet:                       disabled

      Descriptor minimum threshold size: 1/2

      Broadcast accept mode:             accept

      VLAN filter:                       disabled

      Canonical form indicator:          disabled

      Discard pause frames:              filtered

      Pass MAC control frames:           don't pass

      Receive buffer size:               2048

0x02808: RDLEN (Receive desc length)     0x00001000

0x02810: RDH   (Receive desc head)       0x0000009D

0x02818: RDT   (Receive desc tail)       0x00000090

0x02820: RDTR  (Receive delay timer)     0x00000000

0x00400: TCTL (Transmit ctrl register)   0x3103F0FA

      Transmitter:                       enabled

      Pad short packets:                 enabled

      Software XOFF Transmission:        disabled

      Re-transmit on late collision:     enabled

0x03808: TDLEN (Transmit desc length)    0x00001000

0x03810: TDH   (Transmit desc head)      0x000000A8

0x03818: TDT   (Transmit desc tail)      0x000000A8

0x03820: TIDV  (Transmit delay timer)    0x00000008

PHY type:                                unknown

what is interesting is that the dev flags mark it as a PCI device, yet everywhere else looks like a pcie one (albeit i dont see the pcie registers in the -vvv option

Reply

0 Mast_01 over 10 years ago

HW is a HP DC5800 minitower(C2D E4600, 2GB RAM) with 3 NICs, one the intel onboard, a 3c905B and a tplink gigabit pcie

utm:/home/login # lspci -tv

-[0000:00]-+-00.0  Intel Corporation 82Q33 Express DRAM Controller

           +-02.0  Intel Corporation 82Q33 Express Integrated Graphics Controller

           +-03.0  Intel Corporation 82Q33 Express MEI Controller

           +-19.0  Intel Corporation 82566DM-2 Gigabit Network Connection

           +-1a.0  Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4

           +-1a.1  Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5

           +-1a.2  Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6

           +-1a.7  Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2

           +-1b.0  Intel Corporation 82801I (ICH9 Family) HD Audio Controller

           +-1c.0-[20]--

           +-1c.1-[30]----00.0  Realtek Semiconductor Co., Ltd. RTL8111/8168 PCI Express Gigabit Ethernet controller

           +-1d.0  Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1

           +-1d.1  Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2

           +-1d.2  Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3

           +-1d.7  Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1

           +-1e.0-[07]----04.0  3Com Corporation 3c905B 100BaseTX [Cyclone]

           +-1f.0  Intel Corporation 82801IB (ICH9) LPC Interface Controller

           +-1f.2  Intel Corporation 82801IB (ICH9) 2 port SATA Controller [IDE mode]

           \-1f.5  Intel Corporation 82801I (ICH9 Family) 2 port SATA Controller [IDE mode]

extra detail on the e1000:

utm:/home/login # lspci -vvv -s 00:19.0

00:19.0 Ethernet controller: Intel Corporation 82566DM-2 Gigabit Network Connection (rev 02)

        Subsystem: Hewlett-Packard Company Device 281e

        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+

        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR-

[EDIT[

Also:

utm:/home/login # ethtool -d eth2

MAC Registers

-------------

0x00000: CTRL (Device control register)  0x40100240

      Endian mode (buffers):             little

      Link reset:                        normal

      Set link up:                       1

      Invert Loss-Of-Signal:             no

      Receive flow control:              disabled

      Transmit flow control:             disabled

      VLAN mode:                         enabled

      Auto speed detect:                 disabled

      Speed select:                      1000Mb/s

      Force speed:                       no

      Force duplex:                      no

0x00008: STATUS (Device status register) 0x00080283

      Duplex:                            full

      Link up:                           link config

      TBI mode:                          disabled

      Link speed:                        1000Mb/s

      Bus type:                          PCI

      Bus speed:                         33MHz

      Bus width:                         32-bit

0x00100: RCTL (Receive control register) 0x04008002

      Receiver:                          enabled

      Store bad packets:                 disabled

      Unicast promiscuous:               disabled

      Multicast promiscuous:             disabled

      Long packet:                       disabled

      Descriptor minimum threshold size: 1/2

      Broadcast accept mode:             accept

      VLAN filter:                       disabled

      Canonical form indicator:          disabled

      Discard pause frames:              filtered

      Pass MAC control frames:           don't pass

      Receive buffer size:               2048

0x02808: RDLEN (Receive desc length)     0x00001000

0x02810: RDH   (Receive desc head)       0x0000009D

0x02818: RDT   (Receive desc tail)       0x00000090

0x02820: RDTR  (Receive delay timer)     0x00000000

0x00400: TCTL (Transmit ctrl register)   0x3103F0FA

      Transmitter:                       enabled

      Pad short packets:                 enabled

      Software XOFF Transmission:        disabled

      Re-transmit on late collision:     enabled

0x03808: TDLEN (Transmit desc length)    0x00001000

0x03810: TDH   (Transmit desc head)      0x000000A8

0x03818: TDT   (Transmit desc tail)      0x000000A8

0x03820: TIDV  (Transmit delay timer)    0x00000008

PHY type:                                unknown

what is interesting is that the dev flags mark it as a PCI device, yet everywhere else looks like a pcie one (albeit i dont see the pcie registers in the -vvv option

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e1000 resetting

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