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Sophos UTM 9.2 with SafeNet eToken

piwi
Hi, 
we are using a Sophos UTM 120 with Software 9.2 installed.
Now I've bought hardware otp token - SafeNet eToken.
I've created a new otp manually with the secret-code witch SafeNet send me on a CD.

Now I will try to connect with the token but the connection will not establish. 

Could someone give me a tip where the problem could be?

Thank you.

Best regards. 
piwi


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  • 0
    Hi, I've resynced my token now. But I can't connect. 
    So I did another resync an I get the following error message.  

    "Could not find the passcode. Either the token's time is too far off or the passcode is wrong."  

    Any ideas?  

    Thanks.  

    Best regards 

    Philipp
Reply
  • 0
    Hi, I've resynced my token now. But I can't connect. 
    So I did another resync an I get the following error message.  

    "Could not find the passcode. Either the token's time is too far off or the passcode is wrong."  

    Any ideas?  

    Thanks.  

    Best regards 

    Philipp
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