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Sophos UTM 9.2 with SafeNet eToken

piwi
Hi, 
we are using a Sophos UTM 120 with Software 9.2 installed.
Now I've bought hardware otp token - SafeNet eToken.
I've created a new otp manually with the secret-code witch SafeNet send me on a CD.

Now I will try to connect with the token but the connection will not establish. 

Could someone give me a tip where the problem could be?

Thank you.

Best regards. 
piwi


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  • 0 in reply to piwi
    Please just try a new OTP Auth, there should be a clock before the Info-Icon. There you can see the current offset of the token and enter a pin for resync.

    Maybe I can do a screenshot tomorrow.

    Good night! [;)]
  • 0 in reply to piwi
    Hi PIWI,
    in Userportal -> Definitions & Users -> Authentication Services -> One-time Password.
    In the Line where the OTP Token is shown, you should see a Clock Symbol on the right (in Version 9.202-33 is it there). 
    If you click it, you get a Dialog with an Input Field for the actual Tokencode seen in the Display of your Token.
    The UTM builds the starting Offset out of your Input.

    greets
    Firebear
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