This is my first post and I am having trouble accessing the WebAdmin interface directly after installation. I am not sure what the issues is. I plan on using this under a home license. Below are the specs and what I have done so far. Any help with this is very much appreciated. Thank you.
Problem:
*default webadmin ip address does not work;https://192.168.2.100:4444. Firefox acts like that address is offline completely. No indication of packets sent (see ping test).*
*Universal WebAdmin ip address times out; https://192.168.0.1:4444. (see ping test)*
Version and Installation:
*asg-9.201-23.1 software appliance.*
*All hardware detected great.*
*Default install (including ip addresses, subnet mask, and blank default gateway)*
*selected eth0 as internal interface for management*
*No changes post install.*
Server Hardware:
*Supermicro X7SPA-H Atom D510 motherboard (hyperthreading off)*
*2 gb Crucial non-ECC memory - 1 stick. Passes memtest and on boot bios based mem-test.*
*Dual Intel 82574L (verified on Hardware Compatability List)*
*500 gb hdd*
Diagnostics/relevant information:
*directly connected to my pc (for setup) via eth0 and ethernet cable is in good condition*
*tried re-installing fresh*
*boot log shows the following information*
Master Resource Control set run level to 3
'ASG initialization' is listed as "unused"
all other processes/modules started with green "done" message.
*ping test against the following ip addresses w/ results*
Universal WebAdmin ip address>>
Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.12: Destination host unreachable.
Reply from 192.168.0.12: Destination host unreachable.
Reply from 192.168.0.12: Destination host unreachable.
Reply from 192.168.0.12: Destination host unreachable.
Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
---------------------------------------------------------------
Default WebAdmin ip address>>
Pinging 192.168.2.100 with 32 bytes of data:
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.
Ping statistics for 192.168.2.100:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
*no issues logging into another router's (non-Sophos) web admin interface from same computer. This is definitely an issue with the Sophos software itself*
*no issues connecting to internet from computer host*
*running an Intel NIC on computer host - all default settings*
*ran the following commands as root*
'cc' >> 'webadmin' >> 'allowed_networks@'
This returns 0 and [any]
ifconfig eth0 >> this showed the correct ip addresses and some data sent.
ifconfig eth1 >> this is recognized by sophos, but not active yet.
*tried restarting the webadmin interface via root terminal. It restarted fine, but didn't fix the problem*
*disabled any extensions and ran Firefox in safe mode. Tried again, no luck*
*forced static IP address to network adapter rather than dynamic link local. No luck*
*verified default gateway blank in installation and no default gateway set by computer host. This is assigned via ISP to router in my home network.*
*tried on another computer with same ping results*
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