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Licenses exceeded -110%

cash082
I have been running SOPHOS home use for years, with no issues.
All of the sudden I'm getting warnings that it's exceeding the 50 user license limit...with 56052 IP's on my home network, and going up...
No, my home doesn't have that devices on it..
This just came out of left field.
It appears to be registering every IP in 10.89.0.0 - 10.90.0.0 or at least trying to.
Just looking for a quick solution for this. Not sure what happened.
Further, looking to remove those 10.89's/10.90's if there is something I can do to fix this. A reboot seems to be clearing the license table, cause the alarm doesn't trigger for hours as it seems to find these new IP's.. Is there any better way?


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  • 0
    From the command line: 

    # /usr/local/bin/count_active_ip.plx --debug --showcount



    What does the UTM think are the internal networks (and netmasks)?  (part of the above debugging output, but not part of the non-debugging output) 

    # cc get_internal_interface_networks


    Did your WAN ip change in the last 7-8 days?  Mine did and the SQL statement in the debugging output doesn't appear to take that into account but I've not given it a great deal of thought, yet.
  • 0 in reply to teched_01
    By simply running that command, it showed 34 active. Then, I noticed the web interface went back to normal (all IP's are under the license!)
    [:)][:D]
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