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Licens Renewal Issue

Hi all

I am trying to renew my License for my UTM 9, which ran out on 31.01.2014, and I have been trying to write to the nsglicensing@sophos.com, for some help on the renewal process, but I keep getting the following error on the emails I send:

: connect to mx1.sophos.com[145.253.124.137]:25:
Connection timed out

Or the latest:

(connect to mx5.sophos.com[195.171.192.119]:25: Connection timed out)
nsglicensing@sophos.com

I don't know how to get in touch with the License guys if I cant send them emails.

Looking forward to hear from any one who can help me on this issue.

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0 Monarch over 10 years ago

My very old (from 2008 [;)]) 100 IP home license will expire in 2 weeks. I now have contacted licensing support. I'll report the result [:)]

Regards,
Bastian
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0 Billybob over 10 years ago in reply to Monarch
My very old (from 2008 [;)]) 100 IP home license will expire in 2 weeks. I now have contacted licensing support. I'll report the result [:)]

They renewed my 2007 100 IP license for 3 years without any problems also. I can do fine with 50 IP license at home but the 100 IP license felt special[:P] and I am glad sophos was as generous as Astaro used to be in giving away special licenses.

[LicenseOptions]
Type = 100
RegistrationDate = 06/21/2007
ExpirationDate = Never
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0 HobyBrenner over 10 years ago in reply to Billybob
They renewed my 2007 100 IP license for 3 years without any problems also. I can do fine with 50 IP license at home but the 100 IP license felt special[:P] and I am glad sophos was as generous as Astaro used to be in giving away special licenses.

[LicenseOptions]
Type = 100
RegistrationDate = 06/21/2007
ExpirationDate = Never

Lucky! As a former long time users, I am missing Astaro/Sophos on my gateway and was hoping at some time they would just up from 50 to 100 or offer these 100 ip liceneses to power users. Heck I was even willing to pay a nominal upgrade fee as a home user, but I have had zero luck with Sophos support. They did say they would forward the info on, but never heard anything.
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0 HobyBrenner over 10 years ago in reply to Billybob
They renewed my 2007 100 IP license for 3 years without any problems also. I can do fine with 50 IP license at home but the 100 IP license felt special[:P] and I am glad sophos was as generous as Astaro used to be in giving away special licenses.

[LicenseOptions]
Type = 100
RegistrationDate = 06/21/2007
ExpirationDate = Never

Lucky! As a former long time users, I am missing Astaro/Sophos on my gateway and was hoping at some time they would just up from 50 to 100 or offer these 100 ip liceneses to power users. Heck I was even willing to pay a nominal upgrade fee as a home user, but I have had zero luck with Sophos support. They did say they would forward the info on, but never heard anything.
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