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Licens Renewal Issue

Hi all

I am trying to renew my License for my UTM 9, which ran out on 31.01.2014, and I have been trying to write to the nsglicensing@sophos.com, for some help on the renewal process, but I keep getting the following error on the emails I send:

: connect to mx1.sophos.com[145.253.124.137]:25:
Connection timed out

Or the latest:

(connect to mx5.sophos.com[195.171.192.119]:25: Connection timed out)
nsglicensing@sophos.com

I don't know how to get in touch with the License guys if I cant send them emails.

Looking forward to hear from any one who can help me on this issue.

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0 mikedien over 10 years ago

Thanks to the sophos licensing support, i got my old 100ip V7 home lic renewed after i kindly asked for it. But in this new "V8" license the Web Application Security and Wireless Security is deactivated.

When i install a brandnew license with 50 ips only, i see this / all options enabled.
Should i ask again to have the license reviewed to get the Web Application Security
enabled ...

Since wireless sec ist not important but i run an exchange2010 behind the FW ...

and .. can i use the new license on V9 as well ?

Thx Mike
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0 mikedien over 10 years ago

Thanks to the sophos licensing support, i got my old 100ip V7 home lic renewed after i kindly asked for it. But in this new "V8" license the Web Application Security and Wireless Security is deactivated.

When i install a brandnew license with 50 ips only, i see this / all options enabled.
Should i ask again to have the license reviewed to get the Web Application Security
enabled ...

Since wireless sec ist not important but i run an exchange2010 behind the FW ...

and .. can i use the new license on V9 as well ?

Thx Mike
Cancel
Vote Up 0 Vote Down

Cancel

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