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Licens Renewal Issue

TomStage
Hi all

I am trying to renew my License for my UTM 9, which ran out on 31.01.2014, and I have been trying to write to the nsglicensing@sophos.com, for some help on the renewal process, but I keep getting the following error on the emails I send:

: connect to mx1.sophos.com[145.253.124.137]:25:
    Connection timed out

Or the latest:

(connect to mx5.sophos.com[195.171.192.119]:25: Connection timed out)
nsglicensing@sophos.com

I don't know how to get in touch with the License guys if I cant send them emails.

Looking forward to hear from any one who can help me on this issue.


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  • 0
    Here's the result: In the first try licensing support forgot to renew the wireless protection subscription (needed to use an Astaro access point). All other subscriptions had been renewed until 2017. After complaining this I got a new license and now all subscriptions are active until 2017 including 100 IPs. [:D]
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  • 0
    Here's the result: In the first try licensing support forgot to renew the wireless protection subscription (needed to use an Astaro access point). All other subscriptions had been renewed until 2017. After complaining this I got a new license and now all subscriptions are active until 2017 including 100 IPs. [:D]
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