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Licens Renewal Issue

TomStage
Hi all

I am trying to renew my License for my UTM 9, which ran out on 31.01.2014, and I have been trying to write to the nsglicensing@sophos.com, for some help on the renewal process, but I keep getting the following error on the emails I send:

: connect to mx1.sophos.com[145.253.124.137]:25:
    Connection timed out

Or the latest:

(connect to mx5.sophos.com[195.171.192.119]:25: Connection timed out)
nsglicensing@sophos.com

I don't know how to get in touch with the License guys if I cant send them emails.

Looking forward to hear from any one who can help me on this issue.


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  • 0
    Tom,

    Sorry, I appreciate your frustration, but you're starting to sound like a martyr.  Can you not simply delete your expired license and request a new one to get you going, then worry about berating Sophos about their policy change once you're back on the air?  Or is your household so connected that you absolutely have to have 100 IPs or nothing?
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  • 0
    Tom,

    Sorry, I appreciate your frustration, but you're starting to sound like a martyr.  Can you not simply delete your expired license and request a new one to get you going, then worry about berating Sophos about their policy change once you're back on the air?  Or is your household so connected that you absolutely have to have 100 IPs or nothing?
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