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Upgrading from v7 to v9 HA-Synch issues

akqadm
Hi at all,

i´m completeley new to this forum and astaro/sophos as well.
We are currently running a HA-Cluster with astaro appliances and v7.
As we know v7 is end of life. Now we bought 2 new Sophos 220 and want to replace the old cluster with them.
The internet is not completeley sure about whether it is possible do to a direct upgrade or not.
So i decided to download a backup file from the running v7 cluster and did inherit this file to our brand new devices.
Basically all Rules users etc are visable in both v9 devices.
But when it now comes to HA i have some issues because they never get out of Status: "Not linked" and "Synching"
They do notice each other and do handle an master and slave role but they never finish synching.

How can i get along with it?

Kind regards
akqadm


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  • 0
    "Not linked" means, that at least 1 interface, that is configured, is down on at least one of the members. So are you sure that all interfaces are plugged in and shown as up?
    If you have interfaces that you don't use, disable them.

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
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  • 0
    "Not linked" means, that at least 1 interface, that is configured, is down on at least one of the members. So are you sure that all interfaces are plugged in and shown as up?
    If you have interfaces that you don't use, disable them.

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
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